:root {
  --crm-bg: #0b141a;
  --crm-surface: #202c33;
  --crm-surface-soft: #111b21;
  --crm-ink: #e9edef;
  --crm-text: #8696a0;
  --crm-muted: #667781;
  --crm-line: rgba(134, 150, 160, 0.15);
  --crm-line-strong: rgba(134, 150, 160, 0.25);
  --crm-nav: #111b21;
  --crm-nav-soft: #202c33;
  --crm-green: #00a884;
  --crm-green-dark: #005c4b;
  --crm-green-soft: rgba(0, 168, 132, 0.15);
  --crm-gold: #ffb703;
  --crm-gold-soft: rgba(255, 183, 3, 0.15);
  --crm-purple: #8b5cf6;
  --crm-purple-soft: rgba(139, 92, 246, 0.15);
  --crm-blue: #38bdf8;
  --crm-blue-soft: rgba(56, 189, 248, 0.15);
  --crm-danger: #ef4444;
  --crm-danger-soft: rgba(239, 68, 68, 0.15);
  --crm-shadow: 0 18px 50px rgba(0, 0, 0, 0.5);
  --crm-shadow-soft: 0 8px 24px rgba(0, 0, 0, 0.35);
  --crm-product-rail-width: 218px;
  --crm-conversation-list-width: 340px;
  --font-sans: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

html,
body {
  width: 100%;
  height: 100%;
}

body {
  overflow: hidden;
  background: var(--crm-bg);
  color: var(--crm-ink);
  font-family: var(--font-sans);
  font-size: 14px;
  -webkit-font-smoothing: antialiased;
}

body,
button,
input,
select,
textarea,
summary {
  font-family: var(--font-sans) !important;
}

button,
input,
select,
textarea {
  font-size: 13px;
}

button {
  min-height: 42px;
  border: 1px solid var(--crm-line);
  border-radius: 10px;
  background: var(--crm-surface);
  color: var(--crm-ink);
  font-weight: 700;
  transition: border-color 160ms ease, background 160ms ease, color 160ms ease, transform 160ms ease, box-shadow 160ms ease;
}

button:hover {
  border-color: var(--crm-green);
  color: var(--crm-green-dark);
}

button:active {
  transform: translateY(1px);
}

button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
summary:focus-visible {
  outline: 3px solid rgba(19, 119, 102, 0.18);
  outline-offset: 2px;
}

input,
select,
textarea {
  border: 1px solid var(--crm-line);
  border-radius: 10px;
  background: var(--crm-surface);
  color: var(--crm-ink);
}

input,
select {
  min-height: 42px;
}

h1,
h2,
h3,
p {
  margin: 0;
}

.sr-only {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
}

.app-shell {
  display: grid !important;
  width: 100%;
  height: 100dvh;
  min-height: 100dvh;
  grid-template-columns: var(--crm-product-rail-width) minmax(0, 1fr);
  background: var(--crm-bg);
}

body[data-app-view="inbox"] .app-shell {
  grid-template-columns: var(--crm-product-rail-width) var(--crm-conversation-list-width) minmax(0, 1fr);
}

.product-rail {
  display: flex !important;
  min-width: 0;
  flex-direction: column;
  align-items: stretch;
  gap: 8px;
  overflow: hidden;
  padding: 20px 14px 16px;
  background: var(--crm-nav);
  color: #fff;
}

.nav-brand {
  display: flex;
  align-items: center;
  gap: 11px;
  min-height: 50px;
  margin: 0 4px 22px;
}

.nav-brand-mark {
  display: grid;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  place-items: center;
  border-radius: 12px;
  background: var(--crm-gold);
  color: #2d260f;
  font-size: 18px;
  font-weight: 900;
  box-shadow: inset 0 0 0 1px rgba(45, 38, 15, 0.08);
}

.nav-brand-copy strong,
.nav-brand-copy small {
  display: block;
}

.nav-brand-copy strong {
  color: #fff;
  font-size: 15px;
  line-height: 1.15;
}

.nav-brand-copy small {
  margin-top: 3px;
  color: #a7bbb4;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.nav-group {
  display: grid;
  gap: 4px;
  margin-bottom: 14px;
}

.nav-group-label {
  padding: 0 12px 6px;
  color: #78938a;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.11em;
  text-transform: uppercase;
}

.app-nav-item {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  width: 100%;
  min-height: 44px;
  border-color: transparent;
  border-radius: 11px;
  padding: 0 12px;
  background: transparent;
  color: #b9cbc5;
  text-align: left;
}

.app-nav-item:hover {
  border-color: transparent;
  background: rgba(255, 255, 255, 0.07);
  color: #fff;
}

.app-nav-item.active {
  border-color: rgba(255, 255, 255, 0.06);
  background: #fff;
  color: var(--crm-nav);
  box-shadow: 0 8px 26px rgba(0, 0, 0, 0.13);
}

.app-nav-item > span:not(.nav-icon):not(.nav-dot) {
  overflow: hidden;
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.app-nav-item > strong {
  display: grid;
  min-width: 23px;
  height: 23px;
  place-items: center;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.1);
  color: inherit;
  font-size: 10px;
}

.app-nav-item.active > strong {
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
}

.nav-icon {
  display: grid;
  width: 24px;
  height: 24px;
  place-items: center;
  color: inherit;
  font-size: 18px;
  font-weight: 700;
}

.nav-dot {
  width: 8px;
  height: 8px;
  margin-left: 7px;
  border-radius: 50%;
  background: #8fa39d;
}

.nav-dot.warn { background: var(--crm-gold); }
.nav-dot.purple { background: #9c86ec; }
.nav-dot.danger { background: #e07b6f; }

.nav-spacer {
  flex: 1;
}

.nav-operation-card {
  margin: 4px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 13px;
  padding: 12px;
  background: rgba(255, 255, 255, 0.045);
}

.nav-operation-head {
  display: flex;
  align-items: center;
  gap: 7px;
  color: #e8f3ef;
  font-size: 10px;
}

.nav-live-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #61c395;
  box-shadow: 0 0 0 4px rgba(97, 195, 149, 0.12);
}

.nav-operation-card > p {
  margin: 7px 0 9px;
  color: #94aaa2;
  font-size: 9px;
  line-height: 1.45;
}

.nav-operation-card .connector-status {
  display: grid;
  gap: 4px;
}

.nav-operation-card .connector-line {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  min-height: auto;
  color: #8fa79f;
  font-size: 8px;
}

.nav-operation-card .connector-line strong {
  color: #c9d8d3;
  font-size: 8px;
  font-weight: 700;
}

.nav-operation-card .status-pill {
  padding: 0;
  background: transparent;
}

.nav-ai-action {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 44px;
  margin: 4px;
  border-color: rgba(255, 255, 255, 0.1);
  background: var(--crm-nav-soft);
  color: #f2f7f5;
  font-size: 11px;
}

.nav-ai-action:hover {
  border-color: rgba(255, 255, 255, 0.2);
  background: #24483f;
  color: #fff;
}

.conversation-list-shell {
  display: none;
  min-width: 0;
  height: 100dvh;
  overflow: hidden;
  border-right: 1px solid var(--crm-line);
  background: var(--crm-surface);
}

body[data-app-view="inbox"] .conversation-list-shell {
  display: flex;
  flex-direction: column;
}

.workspace {
  grid-column: auto !important;
  display: block !important;
  min-width: 0;
  height: 100dvh;
  overflow: hidden;
  padding: 0;
  background: var(--crm-bg);
}

.global-runtime-banner {
  position: fixed;
  top: 12px;
  right: 14px;
  z-index: 140;
  display: grid;
  width: min(430px, calc(100vw - 28px));
  grid-template-columns: 10px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  border: 1px solid var(--crm-line-strong);
  border-radius: 13px;
  padding: 10px 11px;
  background: rgba(255, 255, 255, 0.97);
  box-shadow: 0 14px 40px rgba(15, 35, 29, 0.16);
  backdrop-filter: blur(10px);
}

.global-runtime-banner[hidden] { display: none; }
.global-runtime-indicator { width: 9px; height: 9px; border-radius: 50%; background: var(--crm-green); }
.global-runtime-banner > div { min-width: 0; }
.global-runtime-banner strong,
.global-runtime-banner small { display: block; }
.global-runtime-banner strong { color: var(--crm-ink); font-size: 10px; }
.global-runtime-banner small { overflow: hidden; margin-top: 3px; color: var(--crm-muted); font-size: 8px; line-height: 1.35; text-overflow: ellipsis; }
.global-runtime-banner button { min-height: 32px; padding: 0 9px; font-size: 8px; }
.global-runtime-banner.syncing .global-runtime-indicator { animation: crm-sync-pulse 900ms ease-in-out infinite alternate; }
.global-runtime-banner.error { border-color: #e5bdb8; background: rgba(255, 248, 247, 0.98); }
.global-runtime-banner.error .global-runtime-indicator { background: var(--crm-danger); }
.global-runtime-banner.error strong { color: #813a33; }
.global-runtime-banner.ok { border-color: #c8e2d7; }
.global-runtime-banner.ok button,
.global-runtime-banner.syncing button { display: none; }

@keyframes crm-sync-pulse {
  from { opacity: 0.45; transform: scale(0.82); }
  to { opacity: 1; transform: scale(1.08); }
}

.app-view {
  display: none;
  width: 100%;
  height: 100%;
}

.app-view.active {
  display: block;
}

.today-view,
.results-view,
.pipeline-view {
  overflow: auto;
  padding: 24px clamp(22px, 3vw, 48px) 54px;
  scrollbar-gutter: stable;
}

.page-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
  width: min(100%, 1540px);
  margin: 0 auto 18px;
}

.page-header h1 {
  margin-top: 5px;
  color: var(--crm-ink);
  font-size: clamp(24px, 2.2vw, 34px);
  font-weight: 800;
  letter-spacing: 0;
  line-height: 1.04;
}

.page-header p {
  margin-top: 9px;
  color: var(--crm-muted);
  font-size: 12px;
  line-height: 1.5;
}

.eyebrow {
  color: var(--crm-green);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.11em;
  text-transform: uppercase;
}

.page-header-actions,
.pipeline-header-actions {
  display: flex;
  align-items: center;
  gap: 9px;
}

.confidence-pill,
.price-pill {
  display: inline-flex;
  min-height: 38px;
  align-items: center;
  border: 1px solid #cce5dc;
  border-radius: 999px;
  padding: 0 14px;
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
  font-size: 10px;
  font-weight: 800;
}

.confidence-pill.caution {
  border-color: #efdca3;
  background: var(--crm-gold-soft);
  color: #795b12;
}

.icon-button {
  width: 42px;
  min-height: 42px;
  border-radius: 50%;
  background: var(--crm-surface);
  color: var(--crm-muted);
  font-size: 17px;
}

.daily-hero {
  position: relative;
  display: grid;
  width: min(100%, 1540px);
  min-height: 138px;
  grid-template-columns: minmax(0, 1fr);
  align-items: center;
  gap: 24px;
  overflow: hidden;
  margin: 0 auto 22px;
  border-radius: 16px;
  padding: clamp(18px, 2.2vw, 28px);
  background: linear-gradient(135deg, #102d27, #146d5d 76%, #178272);
  color: #fff;
  box-shadow: 0 18px 42px rgba(16, 54, 46, 0.15);
}

.daily-hero::after {
  display: none;
}

.daily-hero-copy,
.hero-goal-snapshot {
  position: relative;
  z-index: 1;
}

.hero-kicker {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #badbd2;
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.hero-kicker i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--crm-gold);
  box-shadow: 0 0 0 5px rgba(233, 189, 78, 0.13);
}

.daily-hero h2 {
  max-width: 680px;
  margin-top: 8px;
  color: #fff;
  font-size: clamp(22px, 2.1vw, 28px);
  font-weight: 800;
  letter-spacing: 0;
  line-height: 1.12;
}

.daily-hero-copy > p {
  max-width: 640px;
  margin-top: 10px;
  color: #c5ded7;
  font-size: 12px;
  line-height: 1.45;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
  margin-top: 16px;
}

.hero-actions button {
  min-height: 46px;
  padding: 0 18px;
  border-color: transparent;
  font-size: 11px;
}

.hero-primary {
  background: #fff;
  color: var(--crm-green-dark);
  box-shadow: 0 10px 24px rgba(0, 0, 0, 0.12);
}

.hero-primary:hover {
  background: #f4fbf8;
  color: var(--crm-green-dark);
}

.hero-secondary {
  border-color: rgba(255, 255, 255, 0.18) !important;
  background: rgba(255, 255, 255, 0.07);
  color: #fff;
}

.hero-secondary:hover {
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
}

.hero-goal-snapshot {
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 14px;
  padding: 18px;
  background: rgba(7, 46, 39, 0.38);
}

.hero-goal-snapshot > span {
  color: #a9cbc2;
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.09em;
  text-transform: uppercase;
}

.hero-goal-snapshot > strong {
  display: block;
  margin-top: 7px;
  color: #fff;
  font-size: 30px;
  letter-spacing: 0;
}

.hero-goal-snapshot > strong small {
  margin-left: 6px;
  color: #bad5ce;
  font-size: 12px;
  letter-spacing: 0;
}

.hero-goal-snapshot > div {
  height: 6px;
  overflow: hidden;
  margin-top: 12px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.12);
}

.hero-goal-snapshot > div i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--crm-gold);
}

.hero-goal-snapshot > p {
  margin-top: 10px;
  color: #a9cbc2;
  font-size: 10px;
  line-height: 1.4;
}

.daily-section,
.today-main-grid,
.today-bottom-grid,
.results-kpis,
.results-top-grid,
.analytics-grid,
.results-ops-board,
.results-disclosure {
  width: min(100%, 1540px);
  margin-right: auto;
  margin-left: auto;
}

.section-title-row,
.card-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}

.section-title-row {
  margin-bottom: 13px;
}

.section-title-row h2,
.card-heading h2 {
  margin-top: 4px;
  color: var(--crm-ink);
  font-size: 19px;
  font-weight: 800;
  letter-spacing: -0.035em;
}

.section-context {
  color: var(--crm-muted);
  font-size: 10px;
  font-weight: 600;
}

.daily-kpis {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 11px;
  margin-bottom: 28px;
}

.daily-kpi,
.result-kpi,
.pipeline-summary article {
  position: relative;
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 16px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}

.daily-kpi {
  min-height: 126px;
  padding: 18px;
}

.daily-kpi::before {
  position: absolute;
  top: 0;
  right: 0;
  left: 0;
  height: 3px;
  background: var(--crm-line-strong);
  content: "";
}

.daily-kpi.blue::before { background: var(--crm-blue); }
.daily-kpi.purple::before { background: var(--crm-purple); }
.daily-kpi.gold::before { background: var(--crm-gold); }
.daily-kpi.green::before { background: var(--crm-green); }

.daily-kpi > span,
.result-kpi > span,
.pipeline-summary article > span {
  display: block;
  color: var(--crm-muted);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.daily-kpi > strong,
.result-kpi > strong,
.pipeline-summary article > strong {
  display: block;
  margin-top: 11px;
  color: var(--crm-ink);
  font-size: 29px;
  font-weight: 800;
  letter-spacing: -0.055em;
  line-height: 1;
}

.daily-kpi > small,
.result-kpi > small,
.pipeline-summary article > small {
  display: block;
  margin-top: 10px;
  color: var(--crm-muted);
  font-size: 9px;
  line-height: 1.4;
}

.today-main-grid,
.today-bottom-grid,
.results-top-grid {
  display: grid;
  gap: 14px;
}

.today-main-grid {
  grid-template-columns: minmax(0, 1.6fr) minmax(320px, 0.72fr);
  margin-bottom: 14px;
}

.today-bottom-grid,
.results-top-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.dashboard-card {
  border: 1px solid var(--crm-line);
  border-radius: 19px;
  padding: 21px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}

.card-heading {
  margin-bottom: 15px;
}

.card-heading > button {
  min-height: 36px;
  border: 0;
  padding: 0 4px;
  background: transparent;
  color: var(--crm-green);
  font-size: 9px;
}

.daily-priority-list {
  display: grid;
}

.daily-priority-item {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto 24px;
  align-items: center;
  gap: 12px;
  min-height: 74px;
  border: 0;
  border-top: 1px solid var(--crm-line);
  border-radius: 0;
  padding: 12px 3px;
  background: transparent;
  color: var(--crm-text);
  text-align: left;
}

.daily-priority-item:hover {
  border-color: var(--crm-line);
  background: var(--crm-surface-soft);
  color: var(--crm-ink);
}

.priority-order {
  color: #a6b0ac;
  font-size: 10px;
  font-weight: 800;
}

.priority-copy {
  min-width: 0;
}

.priority-copy strong,
.priority-copy small,
.priority-meta b,
.priority-meta small {
  display: block;
}

.priority-copy strong {
  color: var(--crm-ink);
  font-size: 12px;
}

.priority-copy small {
  overflow: hidden;
  margin-top: 5px;
  color: var(--crm-muted);
  font-size: 9px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.priority-meta {
  text-align: right;
}

.priority-meta b {
  color: var(--crm-danger);
  font-size: 9px;
}

.priority-meta small {
  margin-top: 5px;
  color: var(--crm-muted);
  font-size: 9px;
}

.priority-arrow {
  color: var(--crm-green);
  font-size: 16px;
}

.daily-story {
  display: grid;
  gap: 4px;
}

.story-point {
  display: grid;
  grid-template-columns: 8px minmax(0, 1fr);
  gap: 11px;
  padding: 12px 0;
  border-top: 1px solid var(--crm-line);
}

.story-point > span {
  width: 8px;
  height: 8px;
  margin-top: 4px;
  border-radius: 50%;
  background: #aab4b0;
}

.story-point.danger > span { background: var(--crm-danger); }
.story-point.warning > span { background: var(--crm-gold); }
.story-point.success > span { background: var(--crm-green); }
.story-point.info > span { background: var(--crm-blue); }

.story-point strong {
  display: block;
  color: var(--crm-ink);
  font-size: 11px;
  line-height: 1.35;
}

.story-point p {
  margin-top: 4px;
  color: var(--crm-muted);
  font-size: 9px;
  line-height: 1.5;
}

.goal-progress {
  display: grid;
  gap: 14px;
}

.goal-row-copy {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
}

.goal-row-copy > span {
  color: var(--crm-text);
  font-size: 10px;
  font-weight: 650;
}

.goal-row-copy > strong {
  color: var(--crm-ink);
  font-size: 12px;
}

.goal-row-copy > strong small {
  color: var(--crm-muted);
  font-size: 9px;
}

.goal-track {
  height: 7px;
  overflow: hidden;
  margin-top: 6px;
  border-radius: 999px;
  background: #edf1ee;
}

.goal-track i {
  display: block;
  min-width: 2px;
  height: 100%;
  border-radius: inherit;
  background: var(--crm-green);
}

.goal-track i.purple { background: var(--crm-purple); }
.goal-track i.gold { background: var(--crm-gold); }
.goal-track i.blue { background: var(--crm-blue); }

.daily-health {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 13px;
  background: var(--crm-line);
}

.daily-health-row {
  display: flex;
  min-height: 52px;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  background: var(--crm-surface-soft);
}

.daily-health-row > span {
  display: flex;
  align-items: center;
  gap: 7px;
  color: var(--crm-muted);
  font-size: 8px;
}

.daily-health-row i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--crm-green);
}

.daily-health-row.warn i { background: var(--crm-gold); }

.daily-health-row strong {
  color: var(--crm-text);
  font-size: 9px;
}

.customer-learning-section { grid-column: 1 / -1; }

.customer-learning-panel { display: grid; gap: 11px; }

.customer-learning-summary {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.customer-learning-summary span {
  padding: 6px 9px;
  border: 1px solid var(--crm-line);
  border-radius: 999px;
  background: var(--crm-surface-soft);
  color: var(--crm-muted);
  font-size: 8px;
}

.customer-learning-summary strong { color: var(--crm-text); }

.customer-learning-rule,
.customer-learning-empty,
.customer-learning-item p {
  margin: 0;
  color: var(--crm-muted);
  font-size: 9px;
  line-height: 1.55;
}

.customer-learning-feedback { min-height: 0; color: var(--crm-green-dark); font-size: 9px; }
.customer-learning-feedback.error { color: #873d35; }

.customer-learning-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}

.customer-learning-item {
  display: grid;
  align-content: start;
  gap: 9px;
  padding: 11px;
  border: 1px solid var(--crm-line);
  border-radius: 12px;
  background: var(--crm-surface-soft);
}

.customer-learning-item.ready { border-color: rgba(179, 131, 34, .4); background: #fffaf0; }
.customer-learning-item.active { border-color: rgba(29, 112, 87, .35); background: var(--crm-green-soft); }

.customer-learning-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
}

.customer-learning-head > div { display: grid; gap: 3px; }
.customer-learning-head strong { color: var(--crm-text); font-size: 10px; }
.customer-learning-head small { color: var(--crm-muted); font-size: 8px; }
.customer-learning-head > span { flex: 0 0 auto; color: var(--crm-green-dark); font-size: 8px; font-weight: 700; }

.customer-learning-samples { display: grid; gap: 5px; }
.customer-learning-samples blockquote {
  margin: 0;
  padding: 6px 8px;
  border-left: 2px solid var(--crm-line-strong);
  border-radius: 0 7px 7px 0;
  background: rgba(255, 255, 255, .72);
  color: var(--crm-muted);
  font-size: 8px;
  line-height: 1.45;
}

.customer-learning-item label { display: grid; gap: 5px; color: var(--crm-muted); font-size: 8px; }
.customer-learning-item textarea {
  width: 100%;
  resize: vertical;
  padding: 8px;
  border: 1px solid var(--crm-line-strong);
  border-radius: 8px;
  background: #fff;
  color: var(--crm-text);
  font: inherit;
  font-size: 9px;
  line-height: 1.45;
}

.customer-learning-actions { display: flex; flex-wrap: wrap; gap: 7px; }
.customer-learning-actions button,
.customer-learning-secondary {
  min-height: 29px;
  padding: 6px 9px;
  border: 0;
  border-radius: 8px;
  background: var(--crm-green);
  color: #fff;
  font-size: 8px;
  font-weight: 700;
  cursor: pointer;
}

.customer-learning-actions .customer-learning-secondary,
.customer-learning-secondary { border: 1px solid var(--crm-line-strong); background: #fff; color: var(--crm-muted); }
.customer-learning-actions button:disabled,
.customer-learning-secondary:disabled { cursor: wait; opacity: .55; }

.dashboard-empty,
.pipeline-column-empty {
  display: grid;
  place-items: center;
  min-height: 150px;
  border: 1px dashed var(--crm-line-strong);
  border-radius: 13px;
  color: var(--crm-muted);
  text-align: center;
}

.dashboard-empty strong,
.dashboard-empty span,
.pipeline-column-empty span,
.pipeline-column-empty small {
  display: block;
}

.dashboard-empty span,
.pipeline-column-empty small {
  margin-top: 5px;
  font-size: 9px;
}

/* Pipeline */
.pipeline-header {
  align-items: center;
  margin-bottom: 18px;
}

.pipeline-scope-tabs,
.results-period {
  display: inline-flex;
  gap: 3px;
  border: 1px solid var(--crm-line);
  border-radius: 12px;
  padding: 3px;
  background: var(--crm-surface);
}

.pipeline-scope-tabs button,
.results-period button {
  min-height: 34px;
  border: 0;
  border-radius: 8px;
  padding: 0 13px;
  background: transparent;
  color: var(--crm-muted);
  font-size: 9px;
}

.pipeline-scope-tabs button.active,
.results-period button.active {
  background: var(--crm-ink);
  color: #fff;
  box-shadow: none;
}

.pipeline-summary {
  display: grid;
  width: min(100%, 1540px);
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 9px;
  margin: 0 auto 15px;
}

.pipeline-summary article {
  min-height: 98px;
  padding: 15px;
}

.pipeline-summary article::before {
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--crm-line-strong);
  content: "";
}

.pipeline-summary article.warning::before { background: var(--crm-gold); }
.pipeline-summary article.purple::before { background: var(--crm-purple); }
.pipeline-summary article.green::before { background: var(--crm-green); }
.pipeline-summary article.blue::before { background: var(--crm-blue); }

.pipeline-summary article > strong {
  margin-top: 8px;
  font-size: 25px;
}

.pipeline-summary article > small {
  margin-top: 7px;
}

.pipeline-toolbar {
  display: flex;
  width: min(100%, 1540px);
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin: 0 auto 13px;
}

.pipeline-toolbar-main,
.pipeline-toolbar-actions {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 9px;
}

.pipeline-toolbar-main {
  flex: 1;
}

.pipeline-search {
  position: relative;
  display: block;
  width: min(390px, 100%);
}

.pipeline-search > span {
  position: absolute;
  top: 50%;
  left: 13px;
  z-index: 1;
  color: var(--crm-muted);
  font-size: 19px;
  transform: translateY(-50%);
}

.pipeline-search input {
  min-height: 42px;
  padding-left: 39px;
  background: var(--crm-surface);
  font-size: 11px;
}

.pipeline-quick-filters,
.pipeline-layout-switch {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  border: 1px solid var(--crm-line);
  border-radius: 11px;
  padding: 3px;
  background: var(--crm-surface);
}

.pipeline-quick-filters button,
.pipeline-layout-switch button {
  display: inline-flex;
  min-height: 34px;
  align-items: center;
  gap: 6px;
  border: 0;
  border-radius: 8px;
  padding: 0 10px;
  background: transparent;
  color: var(--crm-muted);
  font-size: 8px;
  white-space: nowrap;
}

.pipeline-quick-filters button.active,
.pipeline-layout-switch button.active {
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
}

.pipeline-quick-filters b {
  display: grid;
  min-width: 19px;
  height: 19px;
  place-items: center;
  border-radius: 999px;
  background: #edf1ef;
  color: var(--crm-muted);
  font-size: 7px;
}

.pipeline-quick-filters button.active b {
  background: var(--crm-surface);
  color: var(--crm-green-dark);
}

.pipeline-add-contact {
  min-height: 42px;
  border-color: var(--crm-green);
  padding: 0 14px;
  background: var(--crm-green);
  color: #fff;
  font-size: 9px;
  box-shadow: 0 6px 16px rgba(19, 119, 102, 0.16);
}

.pipeline-add-contact:hover {
  background: var(--crm-green-dark);
  color: #fff;
}

.pipeline-legend {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  width: min(100%, 1540px);
  justify-content: flex-start;
  gap: 13px;
  margin: -4px auto 13px;
  color: var(--crm-muted);
  font-size: 8px;
  font-weight: 650;
}

.pipeline-legend span {
  display: flex;
  align-items: center;
  gap: 5px;
}

.pipeline-legend i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--crm-line-strong);
}

.pipeline-legend i.waiting { background: var(--crm-danger); }
.pipeline-legend i.draft { background: var(--crm-purple); }
.pipeline-legend i.priority { background: var(--crm-gold); }

.pipeline-notice {
  display: none;
  width: min(100%, 1540px);
  min-height: 36px;
  align-items: center;
  margin: 0 auto 10px;
  border: 1px solid var(--crm-line);
  border-radius: 10px;
  padding: 0 12px;
  background: var(--crm-surface);
  color: var(--crm-muted);
  font-size: 9px;
}

.pipeline-notice.visible { display: flex; }
.pipeline-notice.success { border-color: #c8e6d9; background: var(--crm-green-soft); color: var(--crm-green-dark); }
.pipeline-notice.error { border-color: #efc9c4; background: var(--crm-danger-soft); color: #863e36; }

.pipeline-board {
  display: grid;
  width: min(100%, 1540px);
  grid-auto-columns: minmax(210px, 1fr);
  grid-auto-flow: column;
  gap: 11px;
  overflow-x: auto;
  margin: 0 auto;
  padding: 0 0 18px;
  scroll-snap-type: x proximity;
}

.pipeline-board.is-hidden {
  display: none;
}

.pipeline-board::-webkit-scrollbar {
  height: 10px;
}

.pipeline-board::-webkit-scrollbar-thumb {
  border: 3px solid var(--crm-bg);
  border-radius: 999px;
  background: #bdc9c4;
}

.pipeline-column {
  min-width: 210px;
  min-height: 560px;
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 16px;
  background: #eef2ef;
  scroll-snap-align: start;
  transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease;
}

.pipeline-column.drag-over {
  border-color: var(--stage-color, var(--crm-green));
  background: #e7efeb;
  box-shadow: inset 0 0 0 2px color-mix(in srgb, var(--stage-color, var(--crm-green)) 25%, transparent);
}

.pipeline-column.slate { --stage-color: #87938e; --stage-soft: #e6eae8; }
.pipeline-column.blue { --stage-color: var(--crm-blue); --stage-soft: var(--crm-blue-soft); }
.pipeline-column.purple { --stage-color: var(--crm-purple); --stage-soft: var(--crm-purple-soft); }
.pipeline-column.gold { --stage-color: #ca9820; --stage-soft: var(--crm-gold-soft); }
.pipeline-column.green { --stage-color: var(--crm-green); --stage-soft: var(--crm-green-soft); }
.pipeline-column.muted { --stage-color: #9a8d87; --stage-soft: #eeeae8; }

.pipeline-column-head {
  min-height: 101px;
  border-bottom: 1px solid var(--crm-line);
  padding: 15px 14px 12px;
  background: var(--stage-soft);
}

.pipeline-column-head > div {
  display: flex;
  align-items: center;
  gap: 8px;
}

.pipeline-stage-dot {
  width: 9px;
  height: 9px;
  border: 2px solid var(--stage-color);
  border-radius: 50%;
  background: #fff;
}

.pipeline-column-head strong {
  color: var(--crm-ink);
  font-size: 11px;
}

.pipeline-column-head b {
  display: grid;
  min-width: 22px;
  height: 22px;
  place-items: center;
  margin-left: auto;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.72);
  color: var(--stage-color);
  font-size: 9px;
}

.pipeline-column-head p {
  margin-top: 8px;
  color: var(--crm-muted);
  font-size: 8px;
}

.pipeline-column-head > small {
  display: block;
  margin-top: 7px;
  color: var(--stage-color);
  font-size: 7px;
  font-weight: 750;
}

.pipeline-column-cards {
  display: grid;
  align-content: start;
  gap: 9px;
  min-height: 470px;
  padding: 9px;
}

.pipeline-lead-card {
  position: relative;
  overflow: hidden;
  border: 1px solid #d8e0db;
  border-radius: 13px;
  background: var(--crm-surface);
  box-shadow: 0 5px 16px rgba(29, 45, 39, 0.055);
  transition: border-color 160ms ease, transform 160ms ease, box-shadow 160ms ease, opacity 160ms ease;
}

.pipeline-lead-card:hover {
  border-color: var(--stage-color);
  transform: translateY(-2px);
  box-shadow: 0 10px 24px rgba(29, 45, 39, 0.1);
}

.pipeline-lead-card.dragging {
  opacity: 0.42;
  transform: rotate(1.5deg) scale(0.98);
}

.pipeline-lead-card.needs-reply::before,
.pipeline-lead-card.has-draft::after {
  position: absolute;
  z-index: 2;
  content: "";
}

.pipeline-lead-card.needs-reply::before {
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--crm-danger);
}

.pipeline-lead-card.has-draft::after {
  top: 10px;
  right: 10px;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--crm-purple);
  box-shadow: 0 0 0 3px var(--crm-purple-soft);
}

.pipeline-card-main {
  display: block;
  width: 100%;
  min-height: auto;
  border: 0;
  border-radius: 0;
  padding: 13px 13px 9px;
  background: transparent;
  color: var(--crm-text);
  text-align: left;
}

.pipeline-card-main:hover {
  border: 0;
  background: transparent;
  color: var(--crm-text);
}

.pipeline-card-top {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
}

.pipeline-avatar {
  display: grid;
  width: 32px;
  height: 32px;
  place-items: center;
  border-radius: 50%;
  background: #00a884;
  color: #ffffff;
  font-size: 14px;
  font-weight: 800;
}

.pipeline-card-name {
  min-width: 0;
}

.pipeline-card-name strong,
.pipeline-card-name small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pipeline-card-name strong {
  color: var(--crm-ink);
  font-size: 10px;
}

.pipeline-card-name small {
  margin-top: 3px;
  color: var(--crm-muted);
  font-size: 7px;
}

.pipeline-wait {
  padding: 4px 6px;
  border-radius: 999px;
  background: #edf1ef;
  color: var(--crm-muted);
  font-size: 7px;
  font-weight: 800;
}

.pipeline-wait.warn { background: var(--crm-gold-soft); color: #7a5c11; }
.pipeline-wait.danger { background: var(--crm-danger-soft); color: #913f37; }
.pipeline-wait.ok { background: var(--crm-green-soft); color: var(--crm-green-dark); }

.pipeline-last-message {
  display: -webkit-box;
  overflow: hidden;
  margin-top: 11px;
  color: var(--crm-text);
  font-size: 9px;
  font-weight: 600;
  line-height: 1.45;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.pipeline-next-action {
  display: -webkit-box;
  overflow: hidden;
  margin-top: 8px;
  color: var(--crm-muted);
  font-size: 8px;
  font-weight: 500;
  line-height: 1.45;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.pipeline-next-action i {
  margin-right: 4px;
  color: var(--stage-color);
  font-style: normal;
}

.pipeline-card-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  padding: 0 13px 11px;
}

.pipeline-card-tags > span {
  max-width: 100%;
  overflow: hidden;
  border: 1px solid var(--tone-line, var(--crm-line));
  border-radius: 999px;
  padding: 4px 6px;
  background: var(--tone-bg, #f0f3f1);
  color: var(--tone-ink, var(--crm-muted));
  font-size: 6.5px;
  font-weight: 750;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pipeline-card-tags .system-tag.draft {
  border-color: #d8d0f6;
  background: var(--crm-purple-soft);
  color: #5946a4;
}

.pipeline-card-tags .system-tag.priority {
  border-color: #efdba3;
  background: var(--crm-gold-soft);
  color: #76590f;
}

.pipeline-card-footer {
  display: flex;
  min-height: 42px;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  border-top: 1px solid var(--crm-line);
  padding: 7px 10px 7px 13px;
  background: var(--crm-surface-soft);
}

.pipeline-card-footer > span {
  color: var(--crm-muted);
  font-size: 7px;
}

.pipeline-card-footer > span strong {
  color: var(--stage-color);
  font-size: 8px;
}

.pipeline-card-footer select {
  width: auto;
  min-width: 92px;
  min-height: 28px;
  border-radius: 7px;
  padding: 0 24px 0 7px;
  background-color: #fff;
  color: var(--crm-text);
  font-size: 7px;
  font-weight: 700;
}

.pipeline-column-empty {
  min-height: 130px;
  background: rgba(255, 255, 255, 0.35);
}

.pipeline-list {
  display: none;
  width: min(100%, 1540px);
  margin: 0 auto 18px;
}

.pipeline-list.is-visible {
  display: block;
}

.pipeline-table-shell {
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 15px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}

.pipeline-list-head {
  display: flex;
  min-height: 64px;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  border-bottom: 1px solid var(--crm-line);
  padding: 0 18px;
  background: var(--crm-surface-soft);
}

.pipeline-list-head > div {
  display: flex;
  align-items: baseline;
  gap: 9px;
}

.pipeline-list-head strong {
  font-size: 12px;
}

.pipeline-list-head span,
.pipeline-list-head small {
  color: var(--crm-muted);
  font-size: 8px;
}

.pipeline-table-scroll {
  overflow: auto;
}

.pipeline-table {
  width: 100%;
  min-width: 1040px;
  border-collapse: collapse;
  table-layout: fixed;
}

.pipeline-table th {
  height: 38px;
  border-bottom: 1px solid var(--crm-line);
  padding: 0 12px;
  color: var(--crm-muted);
  font-size: 7px;
  font-weight: 800;
  letter-spacing: 0.07em;
  text-align: left;
  text-transform: uppercase;
}

.pipeline-table th:nth-child(1) { width: 19%; }
.pipeline-table th:nth-child(2) { width: 11%; }
.pipeline-table th:nth-child(3) { width: 15%; }
.pipeline-table th:nth-child(4) { width: 17%; }
.pipeline-table th:nth-child(5) { width: 15%; }
.pipeline-table th:nth-child(6) { width: 20%; }
.pipeline-table th:last-child { width: 42px; }

.pipeline-table td {
  height: 68px;
  border-bottom: 1px solid #edf1ef;
  padding: 8px 12px;
  color: var(--crm-text);
  font-size: 8px;
  vertical-align: middle;
}

.pipeline-table tbody tr {
  cursor: pointer;
  transition: background 150ms ease;
}

.pipeline-table tbody tr:hover,
.pipeline-table tbody tr:focus-visible {
  outline: 0;
  background: #f4f9f6;
}

.pipeline-table tbody tr:last-child td {
  border-bottom: 0;
}

.pipeline-table td > strong,
.pipeline-table td > small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pipeline-table td > small {
  max-width: 230px;
  margin-top: 5px;
  color: var(--crm-muted);
  font-size: 7px;
}

.pipeline-table-contact {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 9px;
}

.pipeline-table-contact > span:last-child,
.pipeline-table-contact strong,
.pipeline-table-contact small {
  display: block;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pipeline-table-contact strong {
  color: var(--crm-ink);
  font-size: 9px;
}

.pipeline-table-contact small {
  margin-top: 4px;
  color: var(--crm-muted);
  font-size: 7px;
}

.pipeline-level-pill,
.pipeline-table-status {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  border-radius: 999px;
  padding: 5px 7px;
  background: #edf1ef;
  color: var(--crm-text);
  font-size: 7px;
  font-weight: 750;
}

.pipeline-level-pill.blue { background: var(--crm-blue-soft); color: var(--crm-blue); }
.pipeline-level-pill.purple { background: var(--crm-purple-soft); color: var(--crm-purple); }
.pipeline-level-pill.gold { background: var(--crm-gold-soft); color: #7a5c11; }
.pipeline-level-pill.green { background: var(--crm-green-soft); color: var(--crm-green-dark); }

.pipeline-table-status i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--crm-green);
}

.pipeline-table-status.warn i { background: var(--crm-gold); }
.pipeline-table-status.danger i { background: var(--crm-danger); }
.pipeline-draft-note { color: var(--crm-purple) !important; }

.pipeline-table-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}

.pipeline-table-tags em {
  overflow: hidden;
  max-width: 90px;
  border-radius: 999px;
  padding: 4px 6px;
  background: var(--tone-bg, #edf1ef);
  color: var(--tone-ink, var(--crm-muted));
  font-size: 6.5px;
  font-style: normal;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pipeline-table-next {
  display: -webkit-box;
  overflow: hidden;
  color: var(--crm-text);
  line-height: 1.45;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.pipeline-table td:last-child button {
  width: 30px;
  min-height: 30px;
  border-radius: 50%;
  color: var(--crm-green);
}

.pipeline-list-empty {
  display: grid;
  min-height: 220px;
  place-content: center;
  gap: 7px;
  border: 1px dashed var(--crm-line-strong);
  border-radius: 15px;
  background: rgba(255,255,255,.55);
  color: var(--crm-muted);
  text-align: center;
}

.pipeline-list-empty strong { color: var(--crm-ink); font-size: 12px; }
.pipeline-list-empty span { font-size: 9px; }

/* Resultados */
.results-header {
  align-items: center;
}

.results-header-controls {
  display: flex;
  align-items: center;
  gap: 8px;
}

.results-scope-pill {
  display: inline-flex;
  min-height: 40px;
  align-items: center;
  border: 1px solid #cce5dc;
  border-radius: 999px;
  padding: 0 13px;
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
  font-size: 8px;
  font-weight: 800;
}

.results-scope-pill.test {
  border-color: #e1d8b8;
  background: var(--crm-gold-soft);
  color: #72570f;
}

.results-kpis {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 9px;
  margin-bottom: 14px;
}

.result-kpi {
  min-height: 116px;
  padding: 17px;
}

.result-kpi.featured {
  border-color: #c9e3d8;
  background: var(--crm-green-soft);
}

.result-kpi > strong {
  font-size: 25px;
}

.results-top-grid {
  margin-bottom: 14px;
}

.results-real-only,
.finance-period-pill {
  display: inline-flex;
  min-height: 34px;
  align-items: center;
  gap: 7px;
  border: 1px solid #cce5dc;
  border-radius: 999px;
  padding: 0 12px;
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
  font-size: 8px;
  font-weight: 800;
}

.results-real-only i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--crm-green);
  box-shadow: 0 0 0 3px rgba(36, 139, 112, 0.1);
}

.results-finance-card {
  border-color: #cce2da;
  background: linear-gradient(145deg, #fff 0%, #f8fcfa 100%);
}

.finance-summary { display: grid; gap: 16px; }

.finance-total-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}

.finance-total {
  position: relative;
  overflow: hidden;
  min-height: 105px;
  border: 1px solid var(--crm-line);
  border-radius: 14px;
  padding: 15px;
  background: #fff;
}

.finance-total::before {
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--crm-green);
  content: "";
}

.finance-total.net::before { background: var(--crm-purple); }
.finance-total > span,
.finance-total > strong,
.finance-total > small { display: block; }
.finance-total > span { color: var(--crm-muted); font-size: 8px; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.finance-total > strong { margin-top: 10px; color: var(--crm-ink); font-size: 25px; letter-spacing: -.05em; line-height: 1; }
.finance-total > small { margin-top: 9px; color: var(--crm-muted); font-size: 8px; line-height: 1.4; }

.finance-products {
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 14px;
  background: #fff;
}

.finance-products-title {
  display: flex;
  min-height: 43px;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  border-bottom: 1px solid var(--crm-line);
  padding: 0 13px;
}

.finance-products-title strong { color: var(--crm-ink); font-size: 10px; }
.finance-products-title span { color: var(--crm-muted); font-size: 8px; }

.finance-product-head,
.finance-product-row {
  display: grid;
  grid-template-columns: minmax(145px, 1fr) 52px minmax(90px, .65fr) minmax(90px, .65fr);
  align-items: center;
  gap: 9px;
}

.finance-product-head {
  border-bottom: 1px solid var(--crm-line);
  padding: 8px 13px;
  background: var(--crm-surface-soft);
  color: var(--crm-muted);
  font-size: 7px;
  font-weight: 800;
  letter-spacing: .05em;
  text-transform: uppercase;
}

.finance-product-row { min-height: 49px; padding: 8px 13px; }
.finance-product-row + .finance-product-row { border-top: 1px solid var(--crm-line); }
.finance-product-row > strong { color: var(--crm-text); font-size: 9px; }
.finance-product-row > span { color: var(--crm-text); font-size: 8px; font-weight: 700; }
.finance-product-row > span.pending { color: #8a6814; }
.finance-product-row > span small { display: block; margin-top: 2px; color: #a68126; font-size: 6px; font-weight: 650; }
.finance-products-empty { padding: 16px; color: var(--crm-muted); font-size: 9px; text-align: center; }

.price-pill {
  min-height: 34px;
  background: var(--crm-gold-soft);
  color: #6f5310;
  border-color: #ecd898;
}

.analytics-grid {
  display: grid !important;
  grid-template-columns: 1.25fr 0.8fr 0.8fr 0.8fr;
  gap: 10px;
  margin-bottom: 14px;
}

.analytics-panel,
.results-ops-board .panel,
.results-disclosure {
  border: 1px solid var(--crm-line);
  border-radius: 17px;
  padding: 18px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}

.panel-title {
  margin-bottom: 14px;
  color: var(--crm-muted);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.results-ops-board {
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 14px;
}

.decision-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 7px;
}

.decision-card {
  border: 1px solid var(--crm-line);
  border-radius: 11px;
  padding: 11px;
  background: var(--crm-surface-soft);
}

.decision-card span,
.decision-card strong,
.decision-card p,
.decision-card small {
  display: block;
}

.decision-card span { color: var(--crm-muted); font-size: 7px; font-weight: 800; text-transform: uppercase; }
.decision-card strong { margin-top: 7px; color: var(--crm-ink); font-size: 20px; }
.decision-card p { margin-top: 6px; color: var(--crm-text); font-size: 8px; line-height: 1.4; }
.decision-card small { margin-top: 6px; color: var(--crm-muted); font-size: 7px; }

.ops-health,
.funnel-bars {
  display: none;
}

.attention-queue {
  display: grid;
  gap: 7px;
}

.attention-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 5px 12px;
  min-height: 64px;
  border: 1px solid var(--crm-line);
  border-radius: 11px;
  padding: 10px;
  background: var(--crm-surface-soft);
  text-align: left;
}

.attention-item div strong,
.attention-item div span,
.attention-item p { display: block; }
.attention-item div strong { color: var(--crm-ink); font-size: 10px; }
.attention-item div span { margin-top: 4px; color: var(--crm-muted); font-size: 7px; }
.attention-item p { grid-column: 1 / -1; overflow: hidden; color: var(--crm-text); font-size: 8px; text-overflow: ellipsis; white-space: nowrap; }
.attention-score { text-align: right; }
.attention-score b { color: var(--crm-green); font-size: 12px; }
.attention-score small { display: block; margin-top: 3px; color: var(--crm-muted); font-size: 7px; }

.tag-insight-list,
.source-list {
  display: grid;
  gap: 6px;
}

.tag-chip,
.source-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 3px 10px;
  min-height: 48px;
  border: 1px solid var(--crm-line);
  border-radius: 10px;
  padding: 8px 10px;
  background: var(--crm-surface-soft);
  text-align: left;
}

.tag-chip span,
.source-row span { color: var(--crm-ink); font-size: 9px; font-weight: 700; }
.tag-chip strong,
.source-row strong { color: var(--crm-green); font-size: 11px; }
.tag-chip small,
.source-row small { grid-column: 1 / -1; color: var(--crm-muted); font-size: 7px; }

.activity-list {
  display: none;
}

.results-disclosure {
  margin-bottom: 10px;
}

.results-disclosure > summary {
  color: var(--crm-text);
  font-size: 10px;
  font-weight: 800;
  cursor: pointer;
}

.data-audit-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
  margin-top: 15px;
}

.audit-card {
  border: 1px solid var(--crm-line);
  border-radius: 11px;
  padding: 11px;
  background: var(--crm-surface-soft);
}

.audit-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.audit-head span { color: var(--crm-muted); font-size: 8px; }
.audit-head strong { color: var(--crm-ink); font-size: 16px; }
.audit-card > small { display: block; margin-top: 5px; color: var(--crm-muted); font-size: 7px; }
.audit-leads { display: grid; gap: 4px; margin-top: 8px; }
.audit-leads button,
.audit-leads span { min-height: auto; border: 0; padding: 2px 0; background: transparent; color: var(--crm-green); font-size: 7px; text-align: left; }

.capture-totals {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 14px 0;
}

.capture-totals span {
  border-radius: 999px;
  padding: 5px 8px;
  background: var(--crm-surface-soft);
  color: var(--crm-muted);
  font-size: 7px;
}

.capture-history-list {
  display: grid;
  gap: 7px;
}

.capture-row {
  display: grid;
  grid-template-columns: minmax(120px, 0.6fr) minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  border: 1px solid var(--crm-line);
  border-radius: 10px;
  padding: 9px;
  background: var(--crm-surface-soft);
}

.capture-row strong,
.capture-row span { display: block; }
.capture-row strong { color: var(--crm-ink); font-size: 9px; }
.capture-row span,
.capture-row p { margin-top: 3px; color: var(--crm-muted); font-size: 7px; }
.capture-row button { min-height: 30px; font-size: 8px; }
.capture-badges { display: none; }

/* Inbox */
.list-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 16px 10px;
  min-height: auto;
  border-bottom: 0;
  padding: 18px 17px 10px;
}

.queue-title {
  grid-column: 1 / -1;
  display: flex;
  align-items: center;
  gap: 9px;
  border-bottom: 1px solid var(--crm-line);
  padding-bottom: 14px;
}

.queue-brand {
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  border-radius: 10px;
  background: var(--crm-gold);
  color: #33290d;
  font-size: 14px;
  font-weight: 900;
}

.queue-title strong,
.queue-title small,
.queue-heading > strong,
.queue-heading > span {
  display: block;
}

.queue-title strong { color: var(--crm-ink); font-size: 13px; }
.queue-title small { margin-top: 2px; color: var(--crm-muted); font-size: 8px; text-transform: uppercase; }
.queue-heading > strong { color: var(--crm-ink); font-size: 21px; font-weight: 800; letter-spacing: -0.04em; }
.queue-heading > span { margin-top: 3px; color: var(--crm-muted); font-size: 9px; }

#retryLoadState {
  align-self: center;
  width: 38px;
  min-height: 38px;
  border-radius: 50%;
  background: var(--crm-surface-soft);
  color: var(--crm-muted);
}

.scope-disclosure {
  margin: 0 17px 9px;
}

.scope-disclosure > summary {
  color: var(--crm-muted);
  font-size: 9px;
  font-weight: 700;
  list-style: none;
  cursor: pointer;
}

.scope-disclosure > summary::after { margin-left: 5px; content: "⌄"; }
.scope-tabs { display: flex; gap: 4px; margin-top: 8px; padding: 3px; border-radius: 9px; background: #edf1ee; }
.scope-tab { min-height: 30px; flex: 1; border: 0; background: transparent; color: var(--crm-muted); font-size: 8px; }
.scope-tab.active { background: #fff; color: var(--crm-ink); box-shadow: 0 2px 8px rgba(20, 38, 32, 0.07); }
.scope-hint {
  margin: 6px 2px 0;
  color: var(--crm-muted);
  font-size: 8px;
  line-height: 1.35;
}

.lead-search { padding: 0 17px 9px; }
.lead-search input { min-height: 42px; padding: 0 12px; background: var(--crm-surface-soft); font-size: 10px; }

.queue-filters {
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
  overflow: visible;
  padding: 0 17px 10px;
}

.queue-filter {
  width: 100%;
  min-height: 36px;
  border: 1px solid var(--crm-line) !important;
  border-radius: 9px;
  padding: 0 8px;
  background: var(--crm-surface) !important;
  color: var(--crm-muted) !important;
  font-size: 8px;
}

.queue-filter.active {
  border-color: var(--crm-ink) !important;
  background: var(--crm-ink) !important;
  color: #fff !important;
}

.runtime-notice {
  min-height: 24px;
  padding: 1px 18px 7px;
  color: var(--crm-muted) !important;
  font-size: 8px;
}

.runtime-notice span::before {
  display: inline-block;
  width: 6px;
  height: 6px;
  margin-right: 6px;
  border-radius: 50%;
  background: var(--crm-green);
  content: "";
}

.runtime-notice.error span::before { background: var(--crm-danger); }
.runtime-notice.syncing span::before { background: var(--crm-gold); }

.lead-list {
  display: grid;
  align-content: start;
  gap: 5px;
  min-height: 0;
  flex: 1;
  overflow: auto;
  padding: 0 9px 12px;
}

.lead-card {
  position: relative;
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr);
  gap: 10px;
  min-height: 88px;
  border: 1px solid transparent;
  border-radius: 12px;
  padding: 12px 9px;
  background: transparent;
  color: var(--crm-text);
  text-align: left;
}

.lead-card::before {
  position: absolute;
  top: 12px;
  bottom: 12px;
  left: 0;
  width: 3px;
  border-radius: 999px;
  background: transparent;
  content: "";
}

.lead-card:hover { border-color: var(--crm-line); background: var(--crm-surface-soft); }
.lead-card.active { border-color: #d5e8e1; background: var(--crm-green-soft); }
.lead-card.active::before { background: var(--crm-green); }

.lead-avatar {
  display: grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border-radius: 50%;
  background: #00a884;
  color: #ffffff;
  font-size: 15px;
  font-weight: 800;
}

.lead-card-body { display: flex; min-width: 0; flex-direction: column; gap: 6px; }
.lead-card-title,
.lead-card-foot { display: flex; min-width: 0; align-items: center; justify-content: space-between; gap: 7px; }
.lead-card-title strong { overflow: hidden; color: var(--crm-ink); font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.lead-card-title time { flex: 0 0 auto; color: var(--crm-muted); font-size: 8px; }
.lead-preview { overflow: hidden; color: var(--crm-muted) !important; font-size: 9px !important; line-height: 1.35 !important; text-overflow: ellipsis; white-space: nowrap; }
.lead-card-foot { justify-content: flex-start; }
.lead-action-label,
.lead-card-foot small { font-size: 7.5px !important; font-weight: 750; }
.lead-action-label { color: var(--crm-green); }

.new-lead-disclosure {
  margin: 0 17px 12px;
  border-top: 1px solid var(--crm-line);
  padding-top: 10px;
}

.new-lead-disclosure > summary { color: var(--crm-text); font-size: 9px; font-weight: 750; list-style: none; cursor: pointer; }
.new-lead-disclosure > summary::before { margin-right: 6px; color: var(--crm-green); content: "+"; }
.new-lead { display: grid; grid-template-columns: 1fr; gap: 7px; margin-top: 9px; }
.new-lead-field { display: grid; gap: 4px; }
.new-lead-field > span { color: var(--crm-muted); font-size: 7px; font-weight: 750; text-transform: uppercase; }
.new-lead input[name="source"] { display: block; }
.new-lead input,
.new-lead select,
.new-lead button { min-height: 38px; font-size: 9px; }
.new-lead input,
.new-lead select { width: 100%; padding: 0 10px; }
.new-lead-actions { display: grid; grid-template-columns: 112px minmax(0, 1fr); align-items: center; gap: 8px; }
.new-lead-actions button { border-color: var(--crm-green); background: var(--crm-green); color: #fff; }
.new-lead-actions small { color: var(--crm-muted); font-size: 7px; line-height: 1.4; }
.form-feedback:empty { display: none; }
.form-feedback { border-radius: 8px; padding: 7px 8px; background: var(--crm-green-soft); color: var(--crm-green-dark); font-size: 8px; line-height: 1.4; }
.form-feedback.error { background: var(--crm-danger-soft); color: #873d35; }

.inbox-view {
  overflow: hidden;
  padding: 12px;
}

.conversation-grid {
  display: grid !important;
  height: 100%;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 10px;
}

/* Stitch Flow Engine Dark Glassmorphism */
.glass-panel {
  background: rgba(17, 24, 39, 0.8) !important;
  backdrop-filter: blur(24px) !important;
  -webkit-backdrop-filter: blur(24px) !important;
  border: 1px solid rgba(255, 255, 255, 0.1) !important;
}

.node-port {
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: #0a0f1d;
  border: 2px solid rgba(255, 255, 255, 0.5);
  transition: all 0.2s ease;
}

.node-port:hover {
  box-shadow: 0 0 10px currentColor;
  background: currentColor;
}

.glow-indigo {
  box-shadow: 0 0 15px rgba(129, 140, 248, 0.3) !important;
  border-color: rgba(129, 140, 248, 0.8) !important;
}

.glow-emerald {
  box-shadow: 0 0 15px rgba(16, 185, 129, 0.3) !important;
  border-color: rgba(16, 185, 129, 0.8) !important;
}

.glow-amber {
  box-shadow: 0 0 15px rgba(245, 158, 11, 0.3) !important;
  border-color: rgba(245, 158, 11, 0.8) !important;
}

.conversation,
.assistant-panel {
  min-height: 0;
  border: 1px solid var(--crm-line);
  border-radius: 16px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}

.conversation {
  display: flex;
  height: 100%;
  flex-direction: column;
  overflow: hidden;
}

.conversation-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 210px;
  align-items: center;
  gap: 16px;
  border-bottom: 1px solid var(--crm-line);
  padding: 18px 20px 15px;
}

.conversation-eyebrow {
  display: block;
  margin-bottom: 4px;
  color: var(--crm-green);
  font-size: 8px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

#leadName {
  color: var(--crm-ink);
  font-size: 25px;
  font-weight: 800;
  letter-spacing: -0.045em;
}

#leadMeta {
  margin-top: 5px;
  color: var(--crm-muted);
  font-size: 9px;
}

.lead-controls {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 78px;
  gap: 7px;
}

.lead-controls select,
.lead-controls button {
  min-height: 38px;
  font-size: 8px;
}

.toggle-inspector,
.mobile-back,
.close-inspector {
  display: none;
}

.toggle-human-takeover {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 16px;
  border-radius: var(--radius-full, 9999px);
  font-family: var(--font-family-sans, 'Plus Jakarta Sans', sans-serif);
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  border: 1px solid var(--border-glass, rgba(255, 255, 255, 0.12));
  background: var(--glass-bg, rgba(15, 23, 42, 0.75));
  backdrop-filter: blur(12px);
  color: var(--text-primary, #ffffff);
}

.toggle-human-takeover.active-ai {
  background: rgba(16, 185, 129, 0.15);
  border-color: rgba(16, 185, 129, 0.4);
  color: #10b981;
  box-shadow: 0 0 12px rgba(16, 185, 129, 0.25);
}

.toggle-human-takeover.active-ai:hover {
  background: rgba(16, 185, 129, 0.25);
  box-shadow: 0 0 18px rgba(16, 185, 129, 0.4);
  transform: translateY(-1px);
}

.toggle-human-takeover.human-mode-active {
  background: rgba(139, 92, 246, 0.2);
  border-color: rgba(139, 92, 246, 0.5);
  color: #a78bfa;
  box-shadow: 0 0 14px rgba(139, 92, 246, 0.3);
}

.toggle-human-takeover.human-mode-active:hover {
  background: rgba(139, 92, 246, 0.3);
  box-shadow: 0 0 20px rgba(139, 92, 246, 0.5);
  transform: translateY(-1px);
}

.lead-mode-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 10px;
  font-weight: 700;
  padding: 2px 6px;
  border-radius: 6px;
  text-transform: uppercase;
  margin-left: 6px;
}

.lead-mode-badge.human {
  background: rgba(139, 92, 246, 0.2);
  color: #a78bfa;
  border: 1px solid rgba(139, 92, 246, 0.4);
}

.lead-ops-header {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  border-bottom: 1px solid var(--crm-line);
  padding: 0 20px;
  background: var(--crm-surface-soft);
}

.lead-ops-header .ops-chip {
  min-width: 0;
  min-height: 50px;
  border: 0;
  border-right: 1px solid var(--crm-line);
  border-radius: 0;
  padding: 10px 12px;
  background: transparent !important;
}

.lead-ops-header .ops-chip:first-child { padding-left: 0; }
.lead-ops-header .ops-chip:last-child { border-right: 0; }
.ops-chip span,
.ops-chip strong { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ops-chip span { color: var(--crm-muted); font-size: 7px; font-weight: 800; text-transform: uppercase; }
.ops-chip strong { margin-top: 4px; color: var(--crm-text); font-size: 9px; }

.tag-rail,
.tag-form {
  display: none;
}

.lead-qualification {
  display: block;
  margin: 10px 20px 0;
  border-color: var(--crm-line);
  background: var(--crm-surface-soft);
}

.lead-work-summary {
  margin: 10px 20px;
}

.preparation-panel,
.preparation-panel.warn,
.preparation-panel.ok,
.preparation-panel.neutral {
  display: flex;
  align-items: center;
  gap: 14px;
  border: 1px solid #d9d2f4;
  border-radius: 11px;
  padding: 11px 12px;
  background: var(--crm-purple-soft);
}

.preparation-copy { min-width: 0; }
.preparation-copy > span { display: block; margin-bottom: 3px; color: #7663b7; font-size: 7px; font-weight: 800; text-transform: uppercase; }
.preparation-copy strong { color: #45377b; font-size: 10px; }
.preparation-copy p { margin-top: 3px; color: #796ba4; font-size: 8px; }
.preparation-actions { display: flex; flex-wrap: wrap; gap: 6px; margin-left: auto; }
.preparation-actions button { min-height: 34px; border-color: #d2c9ef; background: rgba(255,255,255,.75); color: #4e3c8d; font-size: 8px; }
.preparation-details { display: none; }

.messages {
  display: flex;
  min-height: 180px;
  flex: 1 1 auto;
  flex-direction: column;
  gap: 10px;
  overflow: auto;
  border-top: 1px solid var(--crm-line);
  padding: 22px 20px;
  background: #fafbf9;
}

.message {
  position: relative;
  align-self: flex-start;
  max-width: 78%;
  border-radius: 12px 12px 12px 2px;
  padding: 10px 14px;
  background: var(--wa-bubble-in, #202c33);
  color: var(--text-primary, #e9edef);
  font-size: 14px;
  line-height: 1.5;
  border: 1px solid rgba(255, 255, 255, 0.05);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.3);
}

.message.out {
  align-self: flex-end;
  border-radius: 12px 12px 2px 12px;
  background: var(--wa-bubble-out, #005c4b);
  color: var(--text-primary, #e9edef);
  border-color: rgba(0, 168, 132, 0.2);
}

.message small {
  display: block;
  margin-top: 6px;
  color: var(--text-secondary, #8696a0);
  font-size: 11px;
}

.message.out small { color: rgba(233, 237, 239, 0.7); }

.inbox-composer {
  flex: 0 0 auto;
  border-top: 1px solid var(--crm-line);
  padding: 13px 16px 14px;
  background: var(--bg-surface, #202c33);
}

.composer-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.composer-head strong { display: block; color: var(--crm-ink); font-size: 14px; }
.composer-head span { display: block; margin-top: 3px; color: var(--crm-muted); font-size: 8px; }
.composer-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 7px; }
.composer-actions button { min-height: 38px; padding: 0 12px; font-size: 8px; }
.composer-actions button.primary { border-color: var(--crm-green); background: var(--crm-green); color: #fff; }
.composer-actions button:disabled { border-color: var(--crm-line); background: #e9eeeb; color: #9ba6a1; opacity: 1; }
.inbox-composer.is-copied #copyReply { border-color: var(--crm-green); background: var(--crm-green-soft); color: var(--crm-green-dark); }
#sendCloudReply.cloud-dry-run:not(:disabled) { border-style: dashed; border-color: var(--crm-green); background: var(--crm-green-soft); color: var(--crm-green-dark); }
#sendCloudReply.cloud-live:not(:disabled) { border-color: var(--crm-danger); background: var(--crm-danger); color: #fff; }

.inbox-composer textarea {
  min-height: 82px;
  margin-top: 10px;
  padding: 12px;
  background: var(--crm-surface-soft);
  font-size: 11px;
  line-height: 1.5;
}

.test-incoming-tool {
  flex: 0 0 auto;
  border: 0;
  border-top: 1px solid var(--crm-line);
  padding: 9px 16px 12px;
  background: #fffaf0;
}

.test-incoming-tool[hidden] { display: none; }
.test-incoming-tool > summary { color: #7d5e13; font-size: 9px; font-weight: 800; cursor: pointer; }
.test-incoming-tool > p { margin: 6px 0 9px; color: #806f48; font-size: 8px; line-height: 1.45; }
.test-incoming-form { display: grid; grid-template-columns: minmax(0, 1fr) 130px auto; align-items: end; gap: 7px; }
.test-incoming-form label { display: grid; gap: 4px; }
.test-incoming-form label > span { color: #806f48; font-size: 7px; font-weight: 750; text-transform: uppercase; }
.test-incoming-form input,
.test-incoming-form select,
.test-incoming-form button { min-height: 38px; font-size: 8px; }
.test-incoming-form input,
.test-incoming-form select { width: 100%; }
.test-incoming-form button { border-color: #d9b85d; background: var(--crm-gold-soft); color: #725711; }

.reply-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  min-height: 18px;
  margin-top: 7px;
}

.reply-meta span {
  border-radius: 999px;
  padding: 4px 7px;
  background: var(--crm-green-soft);
  color: var(--crm-green-dark);
  font-size: 7px;
}

.assistant-panel {
  position: static;
  height: 100%;
  overflow: auto;
  padding: 17px;
}

.inspector-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid var(--crm-line);
  padding-bottom: 13px;
}

.inspector-head span,
.inspector-head strong { display: block; }
.inspector-head span { color: var(--crm-green); font-size: 7px; font-weight: 800; text-transform: uppercase; }
.inspector-head strong { margin-top: 3px; color: var(--crm-ink); font-size: 14px; }

.lead-context-panel { margin-top: 12px; }
.context-card { border-radius: 12px; padding: 13px; background: var(--crm-surface-soft); }
.context-card > span { color: var(--crm-muted); font-size: 8px; }
.context-card > strong { display: block; margin-top: 5px; color: var(--crm-ink); font-size: 14px; }
.context-card p { margin-top: 7px; color: var(--crm-text); font-size: 9px; line-height: 1.5; }

.context-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 6px; margin-top: 7px; background: transparent; }
.context-grid div { min-height: 54px; border: 1px solid var(--tone-line, var(--crm-line)); border-radius: 10px; padding: 9px; background: var(--tone-bg, var(--crm-surface-soft)); }
.context-grid div span,
.context-grid div strong { display: block; color: var(--tone-ink, var(--crm-text)); }
.context-grid div span { font-size: 7px; text-transform: uppercase; }
.context-grid div strong { margin-top: 5px; font-size: 9px; }

.contact-fields,
.inspector-section,
.context-automation,
.record-settings {
  border: 0;
  border-top: 1px solid var(--crm-line);
  border-radius: 0;
  padding: 0;
  background: transparent;
}

.contact-fields > summary,
.inspector-section > summary,
.context-automation > summary,
.record-settings > summary {
  min-height: 44px;
  padding: 14px 2px 10px;
  color: var(--crm-text);
  font-size: 9px;
  font-weight: 750;
  list-style: none;
  cursor: pointer;
}

.contact-fields > summary::after,
.inspector-section > summary::after,
.context-automation > summary::after,
.record-settings > summary::after { float: right; color: var(--crm-muted); content: "+"; font-size: 13px; }
.contact-fields[open] > summary::after,
.inspector-section[open] > summary::after,
.context-automation[open] > summary::after,
.record-settings[open] > summary::after { content: "−"; }

.context-tags { display: flex; flex-wrap: wrap; gap: 5px; margin: 10px 0; }
.context-tags span { border: 1px solid var(--tone-line, var(--crm-line)); border-radius: 999px; padding: 5px 7px; background: var(--tone-bg, #f0f2f1); color: var(--tone-ink, var(--crm-muted)); font-size: 7px; }
.workflow-panel,
.saved-replies,
.ticket-queue,
.draft-queue { padding-bottom: 10px; }

.inspector-tool-note { margin: -2px 2px 9px; color: var(--crm-muted); font-size: 8px; line-height: 1.45; }
.inspector-tool-section .media-queue,
.inspector-tool-section .suggestions { padding-bottom: 10px; }

.main-load-empty {
  display: grid;
  min-height: 170px;
  place-items: center;
  gap: 9px;
  width: 100%;
  border: 1px solid #e2c7c2;
  border-radius: 16px;
  padding: 24px;
  background: #fff8f7;
  color: var(--crm-text);
  text-align: center;
}

.main-load-empty > div { max-width: 520px; }
.main-load-empty strong { display: block; color: #7f3b34; font-size: 15px; }
.main-load-empty p { margin-top: 7px; color: var(--crm-muted); font-size: 10px; line-height: 1.5; }
.main-load-empty button { margin-top: 13px; border-color: var(--crm-danger); color: #7f3b34; }
.daily-hero.has-load-error { display: block; min-height: 0; padding: 0; background: transparent; box-shadow: none; }
.pipeline-board.has-load-error,
.results-kpis.has-load-error { display: block; }
.workflow-summary,
.saved-reply,
.ticket-card,
.draft-card,
.side-config { border: 1px solid var(--crm-line); border-radius: 10px; background: var(--crm-surface-soft); }

.empty {
  color: var(--crm-muted);
  font-size: 9px;
  line-height: 1.5;
}

@media (max-width: 1500px) {
  .conversation-grid { grid-template-columns: minmax(0, 1fr); }
  .assistant-panel { display: none; }
  .toggle-inspector { display: block; }

  body.inspector-open::before {
    position: fixed;
    inset: 0;
    z-index: 80;
    background: rgba(12, 29, 24, 0.38);
    content: "";
    backdrop-filter: blur(3px);
  }

  body.inspector-open .assistant-panel {
    position: fixed;
    top: 12px;
    right: 12px;
    bottom: 12px;
    z-index: 90;
    display: block;
    width: min(360px, calc(100vw - 24px));
    height: auto;
    box-shadow: 0 26px 70px rgba(10, 28, 23, 0.25);
  }

  body.inspector-open .close-inspector {
    display: grid;
    width: 32px;
    min-height: 32px;
    place-items: center;
    border-radius: 50%;
  }

  .analytics-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .decision-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 1180px) {
  .pipeline-toolbar { align-items: flex-start; }
  .pipeline-toolbar-main { align-items: stretch; flex-direction: column; }
  .pipeline-quick-filters { width: max-content; max-width: 100%; overflow-x: auto; }
  .app-shell { grid-template-columns: 82px minmax(0, 1fr); }
  body[data-app-view="inbox"] .app-shell { grid-template-columns: 82px 320px minmax(0, 1fr); }
  .product-rail { padding: 16px 9px; }
  .nav-brand { justify-content: center; margin: 0 0 20px; }
  .nav-brand-copy,
  .nav-group-label,
  .app-nav-item > span:not(.nav-icon):not(.nav-dot),
  .nav-work-group,
  .nav-operation-card,
  .nav-ai-action { display: none; }
  .app-nav-item { grid-template-columns: 1fr; justify-items: center; padding: 0; }
  .app-nav-item > strong { position: absolute; margin: -24px 0 0 27px; background: var(--crm-danger); color: #fff; }
  .nav-icon { font-size: 19px; }
  .today-main-grid { grid-template-columns: 1fr; }
  .daily-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .results-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .pipeline-summary { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 900px) {
  .daily-hero { grid-template-columns: 1fr; }
  .today-bottom-grid,
  .results-top-grid,
  .results-ops-board { grid-template-columns: 1fr; }
  .analytics-grid { grid-template-columns: 1fr; }
  .data-audit-grid { grid-template-columns: repeat(2, minmax(0,1fr)); }
  .pipeline-legend { display: none; }
  .pipeline-toolbar { flex-direction: column; }
  .pipeline-toolbar-main,
  .pipeline-toolbar-actions { width: 100%; }
  .pipeline-toolbar-actions { justify-content: space-between; }
}

@media (max-width: 760px) {
  body { overflow: hidden; padding-bottom: 0; }
  .app-shell,
  body[data-app-view="inbox"] .app-shell {
    height: 100dvh;
    min-height: 100dvh;
    grid-template-columns: 1fr;
    grid-template-rows: minmax(0, 1fr) 70px;
  }

  .product-rail {
    position: static;
    top: auto;
    right: auto;
    bottom: auto;
    left: auto;
    z-index: 100;
    display: flex !important;
    width: 100%;
    height: 70px;
    grid-row: 2;
    grid-column: 1;
    flex-direction: row;
    padding: 7px max(8px, env(safe-area-inset-right)) max(7px, env(safe-area-inset-bottom)) max(8px, env(safe-area-inset-left));
    background: rgba(16, 35, 31, 0.98);
  }

  .nav-brand,
  .nav-work-group,
  .nav-spacer,
  .nav-operation-card,
  .nav-ai-action,
  .nav-group-label { display: none; }

  .nav-main-group {
    display: grid;
    width: 100%;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 3px;
    margin: 0;
  }

  .app-nav-item {
    display: flex;
    min-height: 54px;
    flex-direction: column;
    justify-content: center;
    gap: 2px;
    border-radius: 10px;
    padding: 3px;
    color: #d2dfdb;
  }

  .app-nav-item > span:not(.nav-icon):not(.nav-dot) {
    display: block;
    font-size: 8px;
  }

  .app-nav-item > strong { display: none; }
  .nav-icon { width: 21px; height: 21px; font-size: 17px; }

  .conversation-list-shell,
  .workspace {
    height: auto;
    min-height: 0;
    grid-row: 1;
    grid-column: 1;
  }

  body[data-app-view="inbox"] .conversation-list-shell {
    min-height: 0;
  }

  body[data-app-view="inbox"] .workspace { display: none !important; }
  body[data-app-view="inbox"].mobile-conversation-open .conversation-list-shell { display: none; }
  body[data-app-view="inbox"].mobile-conversation-open .workspace { display: block !important; }

  .today-view,
  .results-view,
  .pipeline-view { padding: 20px 13px 34px; }
  .page-header { display: grid; gap: 14px; margin-bottom: 18px; }
  .page-header h1 { font-size: 24px; }
  .page-header-actions,
  .pipeline-header-actions { justify-content: space-between; }
  .confidence-pill { max-width: calc(100vw - 82px); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

  .daily-hero { min-height: 0; border-radius: 14px; padding: 20px; }
  .daily-hero h2 { font-size: 22px; }
  .daily-hero-copy > p { font-size: 11px; }
  .hero-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .hero-actions button { width: 100%; }
  .hero-goal-snapshot { padding: 17px; }

  .daily-kpis,
  .results-kpis,
  .pipeline-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .daily-kpi,
  .result-kpi { min-height: 110px; padding: 15px; }
  .daily-kpi > strong,
  .result-kpi > strong { font-size: 23px; }
  .section-title-row { align-items: flex-end; }
  .section-context { display: none; }
  .dashboard-card { border-radius: 15px; padding: 16px; }
  .finance-product-head { display: none; }
  .finance-product-row { grid-template-columns: minmax(0, 1fr) repeat(3, auto); gap: 5px 12px; }
  .finance-product-row > strong { grid-column: 1 / -1; }
  .finance-product-row > span::before { display: block; margin-bottom: 2px; color: var(--crm-muted); font-size: 6px; font-weight: 700; }
  .finance-product-row > span:nth-of-type(1)::before { content: "Vendas"; }
  .finance-product-row > span:nth-of-type(2)::before { content: "Faturamento"; }
  .finance-product-row > span:nth-of-type(3)::before { content: "Líquido"; }
  .daily-priority-item { grid-template-columns: 28px minmax(0, 1fr) 20px; }
  .priority-meta { display: none; }
  .daily-health { grid-template-columns: 1fr; }

  .pipeline-scope-tabs { order: 2; width: calc(100% - 52px); }
  .pipeline-scope-tabs button { flex: 1; }
  .pipeline-toolbar { display: block; }
  .pipeline-search { width: 100%; }
  .pipeline-toolbar-main { display: grid; }
  .pipeline-quick-filters { display: flex; width: calc(100vw - 26px); margin-top: 9px; }
  .pipeline-quick-filters button { flex: 0 0 auto; }
  .pipeline-toolbar-actions { display: grid; grid-template-columns: minmax(0, 1fr) auto; margin-top: 9px; }
  .pipeline-layout-switch { width: 100%; }
  .pipeline-layout-switch button { flex: 1; justify-content: center; }
  .pipeline-add-contact { padding: 0 11px; }
  .pipeline-board { width: calc(100vw - 26px); grid-auto-columns: minmax(82vw, 1fr); }
  .pipeline-column { min-width: 82vw; min-height: 470px; }
  .pipeline-column-cards { min-height: 380px; }
  .pipeline-lead-card { cursor: default; }
  .pipeline-list { width: calc(100vw - 26px); }
  .pipeline-list-head { padding: 0 13px; }
  .pipeline-list-head > small { display: none; }

  .results-period { width: 100%; }
  .results-period button { flex: 1; }
  .results-header-controls { display: grid; width: 100%; }
  .results-scope-pill { width: max-content; }
  .decision-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .data-audit-grid { grid-template-columns: 1fr; }

  .inbox-view { padding: 6px; }
  .conversation-grid { height: 100%; }
  .conversation { border-radius: 13px; }
  .conversation-header {
    grid-template-columns: 36px minmax(0, 1fr);
    align-items: start;
    gap: 8px;
    padding: 13px 12px 11px;
  }
  .mobile-back {
    display: grid;
    width: 34px;
    min-height: 34px;
    place-items: center;
    border-radius: 50%;
  }
  .lead-controls { grid-column: 2; grid-template-columns: minmax(0, 1fr) 78px; }
  #leadName { font-size: 20px; }
  .lead-ops-header { grid-template-columns: repeat(2, minmax(0, 1fr)); padding: 0 12px; }
  .lead-ops-header .ops-chip { border-bottom: 1px solid var(--crm-line); }
  .lead-work-summary { margin: 8px 10px; }
  .preparation-panel { display: grid; }
  .preparation-actions { margin-left: 0; }
  .messages { padding: 16px 12px; }
  .message { max-width: 88%; }
  .inbox-composer { padding: 10px; }
  .composer-head { display: grid; }
  .composer-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .composer-actions button { padding: 0 7px; }
  .composer-actions #suggestReply { grid-column: 1 / -1; }
  .composer-actions #sendCloudReply { grid-column: 1 / -1; }
  .test-incoming-tool { padding: 9px 10px 11px; }
  .test-incoming-form { grid-template-columns: 1fr; }
  .global-runtime-banner { top: 9px; right: 9px; width: calc(100vw - 18px); }
}

/* P0 2026-07-26 — cockpit operacional e revelação progressiva */
.workspace {
  display: flex !important;
  flex-direction: column;
}

.app-view {
  min-height: 0;
  flex: 1 1 auto;
  height: auto;
}

.global-context-bar {
  position: relative;
  z-index: 30;
  display: flex;
  min-height: 46px;
  flex: 0 0 auto;
  align-items: center;
  gap: 12px;
  border-bottom: 1px solid var(--crm-line);
  padding: 6px clamp(16px, 2.5vw, 34px);
  background: rgba(255, 255, 255, 0.96);
  box-shadow: 0 4px 18px rgba(19, 38, 32, 0.05);
  backdrop-filter: blur(12px);
}

.context-facts {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 4px;
}

.context-fact {
  display: flex;
  min-height: 32px;
  align-items: center;
  gap: 6px;
  border-right: 1px solid var(--crm-line);
  padding: 0 12px;
  white-space: nowrap;
}

.context-fact:first-child { padding-left: 0; }
.context-fact small { color: var(--crm-muted); font-size: 8px; font-weight: 750; text-transform: uppercase; }
.context-fact strong { color: var(--crm-ink); font-size: 10px; }
.context-fact.ok strong { color: var(--crm-green-dark); }
.context-fact.warn strong { color: #805e0d; }
.context-fact.error strong { color: var(--crm-danger); }
.context-fact.protected strong { color: var(--crm-green-dark); }
.context-base.test strong { color: #76570c; }

body[data-data-scope="test"] .global-context-bar {
  border-bottom-color: #e3c461;
  background: #fff7d9;
}

body[data-data-scope="all"] .global-context-bar {
  border-bottom-color: #cfc5ee;
  background: #f4f1ff;
}

.context-alert {
  overflow: hidden;
  margin-left: auto;
  border: 1px solid #edc8c2;
  border-radius: 999px;
  padding: 6px 10px;
  background: var(--crm-danger-soft);
  color: #873d35;
  font-size: 9px;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.context-details { position: relative; flex: 0 0 auto; }
.context-details > summary { min-width: 60px; color: var(--crm-green-dark); font-size: 9px; font-weight: 800; cursor: pointer; }
.context-details > div {
  position: absolute;
  top: calc(100% + 12px);
  right: 0;
  display: grid;
  width: 300px;
  gap: 0;
  overflow: hidden;
  border: 1px solid var(--crm-line);
  border-radius: 12px;
  background: #fff;
  box-shadow: var(--crm-shadow);
}
.context-details > div span { display: flex; justify-content: space-between; gap: 12px; border-bottom: 1px solid var(--crm-line); padding: 10px 12px; color: var(--crm-text); font-size: 9px; }
.context-details > div span:last-child { border-bottom: 0; }
.context-details > div strong { color: var(--crm-muted); font-size: 8px; text-transform: uppercase; }

.today-view,
.results-view,
.pipeline-view { padding-top: 13px; }
.compact-page-header { align-items: center; margin-bottom: 9px; }
.compact-page-header h1 { margin-top: 2px; font-size: clamp(23px, 2vw, 29px); }
.compact-page-header p { margin-top: 4px; }

.today-view .daily-hero {
  min-height: 100px;
  margin-bottom: 9px;
  padding: 15px 18px;
}
.today-view .daily-hero h2 { margin-top: 5px; font-size: clamp(21px, 2.1vw, 28px); }
.today-view .daily-hero-copy > p { max-width: 760px; margin-top: 6px; font-size: 10px; }
.today-view .hero-actions { margin-top: 10px; }
.today-view .hero-actions button { min-height: 34px; }

.quick-action-queues {
  display: grid;
  width: min(100%, 1540px);
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 9px;
  margin: 0 auto 9px;
}
.quick-queue {
  display: grid;
  min-height: 65px;
  grid-template-columns: minmax(0, 1fr) auto auto;
  align-items: center;
  gap: 5px 10px;
  border-color: var(--crm-line);
  padding: 10px 12px;
  text-align: left;
  box-shadow: 0 5px 16px rgba(21, 38, 32, 0.04);
}
.quick-queue > span { color: var(--crm-text); font-size: 10px; }
.quick-queue > strong { grid-row: 1 / 3; grid-column: 2; color: var(--crm-ink); font-size: 22px; }
.quick-queue > small { overflow: hidden; color: var(--crm-muted); font-size: 8px; text-overflow: ellipsis; white-space: nowrap; }
.quick-queue > i { grid-row: 1 / 3; grid-column: 3; color: var(--crm-muted); font-style: normal; }
.quick-queue.danger { border-left: 3px solid var(--crm-danger); }
.quick-queue.warning { border-left: 3px solid var(--crm-gold); }
.quick-queue.purple { border-left: 3px solid var(--crm-purple); }

.today-view .daily-kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 9px; margin-bottom: 9px; }
.today-view .daily-kpi { min-height: 82px; padding: 12px 14px; }
.today-view .daily-kpi > strong { margin-top: 7px; font-size: 23px; }
.today-view .daily-kpi > small { margin-top: 6px; }

.today-journey-card {
  width: min(100%, 1540px);
  margin: 0 auto 11px;
  border: 1px solid var(--crm-line);
  border-radius: 15px;
  padding: 11px 13px;
  background: var(--crm-surface);
  box-shadow: var(--crm-shadow-soft);
}
.today-journey-heading { display: flex; align-items: flex-end; justify-content: space-between; gap: 14px; margin-bottom: 8px; }
.today-journey-heading h2 { margin-top: 2px; font-size: 14px; }
.today-journey-heading > small { color: var(--crm-muted); font-size: 8px; }
.journey-strip { display: flex; align-items: stretch; }
.journey-step {
  display: grid;
  min-width: 0;
  flex: 1 1 0;
  align-content: center;
  gap: 3px;
  min-height: 45px;
  border: 0;
  border-radius: 9px;
  padding: 5px 7px;
  background: #f3f5f3;
  text-align: left;
}
button.journey-step:hover { background: var(--crm-green-soft); }
.journey-step small { color: var(--crm-muted); font-size: 7px; font-weight: 800; text-transform: uppercase; }
.journey-step strong { overflow: hidden; color: var(--crm-text); font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }
.journey-step.done { background: var(--crm-green-soft); }
.journey-step.done strong { color: var(--crm-green-dark); }
.journey-step.pending { background: var(--crm-gold-soft); }
.journey-step.pending strong { color: #76570c; }
.journey-step.unmeasured strong { color: #8b9591; font-size: 8px; }
.journey-arrow { display: grid; width: 15px; flex: 0 0 15px; place-items: center; color: #a5afab; font-style: normal; }

.today-details { width: min(100%, 1540px); margin: 0 auto; padding: 0; }
.today-details > summary { padding: 12px 15px; color: var(--crm-green-dark); font-size: 10px; font-weight: 800; cursor: pointer; }
.today-details-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; border-top: 1px solid var(--crm-line); padding: 17px; }

.pipeline-summary { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.pipeline-column-head p { display: none; }
.pipeline-card-main { cursor: default; }
.pipeline-card-footer { justify-content: flex-end; }
.pipeline-card-footer button { width: 100%; min-height: 34px; border-color: var(--crm-green); background: var(--crm-green); color: #fff; font-size: 9px; }
.pipeline-card-tags .pipeline-level-pill { min-height: 25px; }
.pipeline-card-tags .system-tag.situation.payment { background: var(--crm-gold-soft); color: #76570c; }
.pipeline-card-tags .system-tag.situation.waiting { background: var(--crm-blue-soft); color: var(--crm-blue); }
.pipeline-card-tags .system-tag.situation.exception { background: var(--crm-danger-soft); color: #873d35; }
.pipeline-table-status.payment i { background: var(--crm-gold); }
.pipeline-table-status.exception i { background: var(--crm-danger); }
.pipeline-table-status.waiting i { background: var(--crm-blue); }
.pipeline-table td:last-child button { width: auto; padding: 0 8px; font-size: 8px; }

.results-kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 9px; margin-bottom: 10px; }
.result-kpi { min-height: 88px; padding: 13px 14px; }
.result-kpi > strong { margin-top: 7px; font-size: 24px; }
.result-kpi > small { margin-top: 7px; }
.results-answer-grid {
  display: grid;
  width: min(100%, 1540px);
  grid-template-columns: minmax(0, .9fr) minmax(0, .8fr) minmax(0, 1.25fr);
  gap: 10px;
  margin: 0 auto 10px;
}
.results-answer-grid .dashboard-card { min-height: 190px; padding: 16px; }
.results-answer-grid .card-heading { margin-bottom: 10px; }
.results-answer-grid .card-heading h2 { font-size: 15px; }
.results-journey { display: flex; align-items: stretch; }
.results-journey > span { display: grid; min-width: 0; flex: 1 1 0; align-content: center; gap: 5px; min-height: 92px; border-radius: 9px; padding: 8px; background: #f3f5f3; text-align: center; }
.results-journey > span.done { background: var(--crm-green-soft); }
.results-journey > span.pending { background: var(--crm-gold-soft); }
.results-journey small { color: var(--crm-muted); font-size: 7px; line-height: 1.3; }
.results-journey strong { color: var(--crm-ink); font-size: 20px; }
.results-journey > i { display: grid; width: 13px; flex: 0 0 13px; place-items: center; color: #9ba6a1; font-style: normal; }
.results-answer-grid .story-point { padding: 13px; }
.results-decisions-card .decision-grid { grid-template-columns: 1fr; gap: 6px; }
.results-decisions-card .decision-card { min-height: 0; grid-template-columns: minmax(0, 1fr) auto; gap: 3px 10px; padding: 9px 10px; }
.results-decisions-card .decision-card span,
.results-decisions-card .decision-card p { grid-column: 1; }
.results-decisions-card .decision-card strong { grid-row: 1 / 3; grid-column: 2; }
.results-decisions-card .decision-card small { grid-column: 1 / -1; }
.results-disclosure { margin-top: 8px; }
.results-disclosure > .analytics-grid,
.results-disclosure > .results-ops-board,
.results-disclosure > .results-finance-card { margin-top: 14px; }

.queue-filters {
  display: flex;
  flex-wrap: nowrap;
  gap: 5px;
  overflow-x: auto;
  padding-bottom: 4px;
  scrollbar-width: thin;
}
.queue-filters .queue-filter { flex: 0 0 auto; padding: 0 9px; }
.lead-card-foot { align-items: center; flex-wrap: wrap; }
.lead-level-badge,
.lead-situation-badge { border-radius: 999px; padding: 3px 6px; font-size: 7px !important; font-weight: 750; }
.lead-level-badge.blue { background: var(--crm-blue-soft); color: var(--crm-blue); }
.lead-level-badge.purple { background: var(--crm-purple-soft); color: var(--crm-purple); }
.lead-level-badge.gold { background: var(--crm-gold-soft); color: #76570c; }
.lead-level-badge.green { background: var(--crm-green-soft); color: var(--crm-green-dark); }
.lead-situation-badge.active { background: var(--crm-green-soft); color: var(--crm-green-dark); }
.lead-situation-badge.waiting { background: var(--crm-blue-soft); color: var(--crm-blue); }
.lead-situation-badge.payment { background: var(--crm-gold-soft); color: #76570c; }
.lead-situation-badge.exception { background: var(--crm-danger-soft); color: #873d35; }
.lead-situation-badge.archived { background: #ecefed; color: var(--crm-muted); }
.lead-empty { display: grid; gap: 5px; }
.lead-empty strong { color: var(--crm-text); }

.lead-ops-header { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.ai-decision-summary { display: grid; grid-template-columns: .8fr 1.3fr auto 1fr; align-items: stretch; }
.ai-decision-summary > div { min-width: 0; border-right: 1px solid var(--crm-line); padding: 10px 12px; }
.ai-decision-summary > div:last-child { border-right: 0; }
.ai-decision-summary span { display: block; margin-bottom: 4px; color: var(--crm-muted); font-size: 7px; font-weight: 800; text-transform: uppercase; }
.ai-decision-summary strong,
.ai-decision-summary p { display: block; overflow: hidden; color: var(--crm-text); font-size: 9px; line-height: 1.35; text-overflow: ellipsis; }
.ai-decision-confidence strong { color: var(--crm-purple); font-size: 15px; }
.preparation-actions:empty { display: none; }
.preparation-actions .payment { border-color: #d9b85d; background: var(--crm-gold-soft); color: #76570c; }

.composer-actions > #suggestReply,
.composer-actions > #sendCloudReply { min-width: 170px; }
.composer-actions > button[hidden] { display: none; }
.composer-secondary-actions { position: relative; }
.composer-secondary-actions > summary { display: grid; min-height: 38px; place-items: center; border: 1px solid var(--crm-line); border-radius: 9px; padding: 0 11px; color: var(--crm-muted); font-size: 8px; font-weight: 800; cursor: pointer; list-style: none; }
.composer-secondary-actions > summary::-webkit-details-marker { display: none; }
.composer-secondary-actions > div { position: absolute; right: 0; bottom: calc(100% + 7px); z-index: 15; display: grid; width: 190px; gap: 6px; border: 1px solid var(--crm-line); border-radius: 11px; padding: 8px; background: #fff; box-shadow: var(--crm-shadow); }
.composer-secondary-actions > div button { width: 100%; }

.inspector-section[open]:not(:first-of-type) { }
.assistant-panel .inspector-section { margin-top: 8px; }

@media (max-width: 1180px) {
  .context-updated { display: none; }
  .results-answer-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .results-decisions-card { grid-column: 1 / -1; }
}

@media (max-width: 760px) {
  body[data-app-view="inbox"].mobile-conversation-open .workspace { display: flex !important; }
  .global-context-bar { min-height: 42px; padding: 5px 10px; }
  .context-facts { width: 100%; }
  .context-fact { flex: 1 1 auto; justify-content: center; border-right: 0; padding: 0 5px; }
  .context-fact small { display: none; }
  .context-fact strong { font-size: 9px; }
  .context-output { max-width: 160px; }
  .context-alert { position: absolute; top: calc(100% + 4px); right: 6px; left: 6px; margin: 0; border-radius: 8px; text-align: center; }
  .context-details > summary { min-width: 48px; font-size: 8px; }
  .context-details > div { right: 0; width: min(310px, calc(100vw - 20px)); }
  .today-view,
  .results-view,
  .pipeline-view { padding-top: 11px; }
  .compact-page-header { display: grid; grid-template-columns: minmax(0, 1fr) auto; }
  .compact-page-header .page-header-actions { grid-column: 2; grid-row: 1; }
  .quick-action-queues { grid-template-columns: 1fr; }
  .quick-queue { min-height: 58px; }
  .today-view .daily-kpis,
  .results-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .journey-strip { overflow-x: auto; padding-bottom: 4px; }
  .journey-step { min-width: 125px; }
  .today-details-grid { grid-template-columns: 1fr; }
  .customer-learning-list { grid-template-columns: 1fr; }
  .pipeline-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .results-answer-grid { grid-template-columns: 1fr; }
  .results-decisions-card { grid-column: auto; }
  .results-journey { overflow-x: auto; }
  .results-journey > span { min-width: 105px; }
  .lead-ops-header { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ai-decision-summary { grid-template-columns: 1fr 1fr; }
  .ai-decision-summary > div { border-bottom: 1px solid var(--crm-line); }
  .composer-actions { display: flex; }
  .composer-actions > #suggestReply,
  .composer-actions > #sendCloudReply { width: 100%; min-width: 0; }
  .composer-secondary-actions { width: 100%; }
  .composer-secondary-actions > summary { width: 100%; }
  .composer-secondary-actions > div { right: 0; left: 0; width: 100%; }
  .nav-main-group { grid-template-columns: repeat(4, minmax(0, 1fr)); }
}

@media (max-width: 430px) {
  .context-whatsapp { display: none; }
  .today-view .daily-kpis,
  .results-kpis { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 430px) {
  .daily-kpis,
  .results-kpis,
  .pipeline-summary { grid-template-columns: 1fr 1fr; }
  .daily-kpi:last-child { grid-column: 1 / -1; }
  .pipeline-summary article:last-child { grid-column: 1 / -1; }
  .daily-kpi > strong,
  .result-kpi > strong { font-size: 21px; }
  .card-heading { align-items: flex-start; }
  .card-heading > button { max-width: 100px; }
  .capture-row { grid-template-columns: 1fr; }
}

/* Lapidação de confiança comercial */
.daily-kpis {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.daily-kpi.red::before { background: var(--crm-danger); }

.confidence-pill {
  cursor: pointer;
}

.confidence-pill:hover {
  transform: translateY(-1px);
  box-shadow: 0 7px 18px rgba(75, 57, 10, 0.08);
}

.results-base-tabs {
  display: flex;
  gap: 3px;
  border-radius: 12px;
  padding: 3px;
  background: #e9eeeb;
}

.results-base-tabs button {
  min-height: 34px;
  border: 0;
  border-radius: 9px;
  padding: 0 11px;
  background: transparent;
  color: var(--crm-muted);
  font-size: 8px;
  font-weight: 750;
}

.results-base-tabs button.active {
  background: #fff;
  color: var(--crm-ink);
  box-shadow: 0 2px 8px rgba(20, 38, 32, 0.07);
}

.panel-title span {
  margin-left: 4px;
  color: var(--crm-green);
}

.data-quality-review {
  width: min(100%, 1540px);
  margin: 0 auto 14px;
  border-color: #eadba9;
  background: linear-gradient(135deg, #fffdf7, #fff);
}

.data-quality-badge {
  display: inline-flex;
  min-height: 32px;
  align-items: center;
  border-radius: 999px;
  padding: 0 10px;
  font-size: 8px;
  font-weight: 800;
}

.data-quality-badge.caution { background: var(--crm-gold-soft); color: #74580f; }
.data-quality-badge.ok { background: var(--crm-green-soft); color: var(--crm-green-dark); }

.data-quality-intro {
  margin: 9px 0 13px;
  color: var(--crm-muted);
  font-size: 10px;
  line-height: 1.55;
}

.data-quality-list { display: grid; gap: 7px; }

.data-quality-row {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) auto;
  align-items: center;
  gap: 12px;
  border: 1px solid var(--crm-line);
  border-radius: 12px;
  padding: 9px 10px 9px 13px;
  background: rgba(255,255,255,.75);
}

.data-quality-lead {
  display: block;
  min-height: 0;
  border: 0;
  padding: 0;
  background: transparent;
  color: var(--crm-ink);
  text-align: left;
}

.data-quality-lead span,
.data-quality-lead small { display: block; }
.data-quality-lead span { font-size: 11px; font-weight: 800; }
.data-quality-lead small { margin-top: 3px; color: var(--crm-muted); font-size: 9px; }
.data-quality-actions { display: flex; flex-wrap: wrap; gap: 5px; justify-content: flex-end; }
.data-quality-actions button,
.data-quality-switch { min-height: 32px; padding: 0 10px; font-size: 8px; }
.data-quality-actions .confirm { border-color: #bedfd2; background: var(--crm-green-soft); color: var(--crm-green-dark); }

.data-quality-empty {
  display: flex;
  align-items: center;
  gap: 11px;
  border-radius: 12px;
  padding: 13px;
  background: var(--crm-green-soft);
}

.data-quality-empty i {
  display: grid;
  width: 30px;
  height: 30px;
  flex: 0 0 30px;
  place-items: center;
  border-radius: 50%;
  background: var(--crm-green);
  color: #fff;
  font-style: normal;
}

.data-quality-empty strong,
.data-quality-empty span { display: block; }
.data-quality-empty strong { color: var(--crm-green-dark); font-size: 10px; }
.data-quality-empty span { margin-top: 3px; color: #47776a; font-size: 9px; }

.assistant-panel .lead-tags-section .tag-rail {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  margin: 0 0 8px;
}

.assistant-panel .lead-tags-section .tag {
  min-height: 28px;
  border: 1px solid var(--tone-line, var(--crm-line));
  border-radius: 999px;
  padding: 0 8px;
  background: var(--tone-bg, var(--crm-surface-soft));
  color: var(--tone-ink, var(--crm-text));
  font-size: 8px;
}

.assistant-panel .lead-tags-section .tag span { margin-left: 3px; font-size: 12px; }
.tag-empty { color: var(--crm-muted); font-size: 9px; }
.quick-tag-list { display: flex; flex-wrap: wrap; gap: 5px; margin-bottom: 8px; }
.quick-tag-list button { min-height: 27px; border-style: dashed; padding: 0 7px; background: transparent; color: var(--crm-muted); font-size: 7px; }
.quick-tag-list button::before { margin-right: 3px; content: "+"; color: var(--crm-green); }

.assistant-panel .lead-tags-section .tag-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 72px;
  gap: 5px;
  margin-bottom: 10px;
}

.assistant-panel .lead-tags-section .tag-form input,
.assistant-panel .lead-tags-section .tag-form button { min-height: 34px; font-size: 8px; }

.commercial-context {
  margin-top: 7px;
  border: 1px solid var(--crm-line);
  border-radius: 11px;
  padding: 10px 11px;
}

.commercial-context span,
.commercial-context strong,
.commercial-context small { display: block; }
.commercial-context span { font-size: 7px; font-weight: 800; text-transform: uppercase; }
.commercial-context strong { margin-top: 4px; font-size: 11px; }
.commercial-context small { margin-top: 4px; font-size: 8px; line-height: 1.45; }
.commercial-context.won { border-color: #c8e4d9; background: var(--crm-green-soft); color: var(--crm-green-dark); }
.commercial-context.pending { border-color: #eadcae; background: var(--crm-gold-soft); color: #725711; }
.commercial-context.lost { border-color: #e8d8d2; background: #f7efec; color: #794a42; }

.pipeline-card-tags .system-tag.verified { background: var(--crm-green-soft); color: var(--crm-green-dark); }
.pipeline-card-tags .system-tag.loss { background: #f4e8e4; color: #8a4f45; }

.reply-meta button {
  min-height: 24px;
  border-color: #d7cef2;
  border-radius: 999px;
  padding: 0 8px;
  background: var(--crm-purple-soft);
  color: #594590;
  font-size: 7px;
  font-weight: 750;
}

.message.in { position: relative; padding-right: 40px; }
.message-text { white-space: pre-wrap; }
.message-learning {
  position: absolute;
  top: 7px;
  right: 7px;
  display: grid;
  width: 27px;
  min-height: 27px;
  place-items: center;
  border-color: transparent;
  border-radius: 50%;
  padding: 0;
  background: transparent;
  color: #a7afa9;
  font-size: 16px;
}
.message-learning:hover,
.message-learning.saved { border-color: #ead99c; background: var(--crm-gold-soft); color: #b48210; }

.stage-decision-dialog {
  width: min(520px, calc(100vw - 28px));
  max-height: calc(100vh - 28px);
  overflow: auto;
  border: 0;
  border-radius: 22px;
  padding: 0;
  background: #fff;
  color: var(--crm-text);
  box-shadow: 0 28px 90px rgba(10, 29, 24, .28);
}

.stage-decision-dialog::backdrop { background: rgba(11, 31, 26, .58); backdrop-filter: blur(4px); }
.stage-decision-form { padding: 24px; }
.stage-decision-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; }
.stage-decision-head > div > span { color: var(--crm-green); font-size: 8px; font-weight: 800; letter-spacing: .09em; text-transform: uppercase; }
.stage-decision-head h2 { margin-top: 5px; color: var(--crm-ink); font-size: 24px; line-height: 1.15; letter-spacing: -.04em; }
.stage-decision-head p { margin-top: 7px; color: var(--crm-muted); font-size: 10px; line-height: 1.5; }
.stage-dialog-close { width: 34px; min-height: 34px; flex: 0 0 34px; border-radius: 50%; padding: 0; font-size: 18px; }
.stage-decision-fields { display: grid; gap: 12px; margin-top: 20px; }
.stage-decision-fields[hidden],
.stage-decision-grid[hidden] { display: none; }
.stage-decision-fields label > span { display: block; margin-bottom: 6px; color: var(--crm-text); font-size: 9px; font-weight: 750; }
.stage-decision-fields label > span small { color: var(--crm-muted); font-weight: 500; }
.stage-decision-fields select,
.stage-decision-fields input,
.stage-decision-fields textarea { width: 100%; min-height: 42px; font-size: 10px; }
.stage-decision-fields textarea { resize: vertical; padding-top: 11px; }
.stage-decision-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 9px; }
.stage-product-field { grid-column: 1 / -1; }
.money-input { display: grid; grid-template-columns: 40px minmax(0, 1fr); align-items: center; border: 1px solid var(--crm-line); border-radius: 10px; background: #fff; }
.money-input b { color: var(--crm-muted); font-size: 9px; text-align: right; }
.money-input input { border: 0; box-shadow: none; }
.stage-field-hint { border-radius: 9px; padding: 9px 10px; background: var(--crm-green-soft); color: var(--crm-green-dark); font-size: 8px; line-height: 1.45; }
.stage-decision-error:empty { display: none; }
.stage-decision-error { margin-top: 10px; border-radius: 9px; padding: 9px; background: var(--crm-danger-soft); color: #8d4038; font-size: 8px; }
.stage-decision-actions { display: flex; justify-content: flex-end; gap: 7px; margin-top: 20px; border-top: 1px solid var(--crm-line); padding-top: 15px; }
.stage-decision-actions button { min-height: 40px; font-size: 9px; }
.stage-decision-actions .primary { border-color: var(--crm-green); background: var(--crm-green); color: #fff; }

@media (max-width: 1200px) {
  .daily-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
  .daily-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .results-base-tabs { width: 100%; }
  .results-base-tabs button { flex: 1; }
  .results-scope-pill { display: none; }
  .data-quality-row { grid-template-columns: 1fr; }
  .data-quality-actions { justify-content: flex-start; }
  .daily-priority-item { grid-template-columns: 28px minmax(0, 1fr) auto 20px; }
  .priority-meta { display: block; }
  .priority-meta b { display: none; }
  .priority-meta small { margin: 0; border-radius: 999px; padding: 4px 6px; background: var(--crm-danger-soft); color: var(--crm-danger); white-space: nowrap; }
}

@media (max-width: 430px) {
  .daily-kpi:last-child { grid-column: auto; }
  .stage-decision-form { padding: 19px 17px; }
  .stage-decision-head h2 { font-size: 21px; }
  .stage-decision-grid { grid-template-columns: 1fr; }
  .stage-decision-actions { display: grid; grid-template-columns: 1fr 1fr; }
  .stage-decision-actions button { padding: 0 8px; }
}

@media (max-width: 760px) {
  .product-rail .app-nav-item > span:not(.nav-icon):not(.nav-dot),
  .conversation-list-shell :is(button, label, p, small, span, summary, time),
  .conversation-list-shell :is(.empty, .form-feedback),
  .workspace :is(button, em, label, p, small, span, summary, time),
  .workspace :is(.empty, .form-feedback, .pipeline-notice, .reply-meta),
  .stage-decision-dialog :is(b, button, label, p, small, span, summary),
  .stage-decision-error {
    font-size: 11px !important;
  }
}

@media (max-width: 760px) {
  .product-rail { gap: 0; }
  .nav-main-group { width: 80%; flex: 0 0 80%; grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .nav-system-group { display: grid; width: 20%; flex: 0 0 20%; margin: 0; }
  .nav-system-group .app-nav-item { width: 100%; }
  .today-header .confidence-pill { display: none; }
  .compact-page-header { grid-template-columns: minmax(0, 1fr) 42px; }
  .compact-page-header h1 { max-width: 280px; font-size: 25px; line-height: .98; }
  .compact-page-header .page-header-actions { width: 42px; }
}

@media (max-width: 430px) {
  #contextWhatsapp { display: none; }
}

/* Hide scrollbar utility for clean Miro canvas and navigator */
.no-scrollbar::-webkit-scrollbar {
  display: none !important;
  width: 0 !important;
  height: 0 !important;
}
.no-scrollbar {
  -ms-overflow-style: none !important;
  scrollbar-width: none !important;
}